I wanted to cancel but my wife wanted the SUV for the week. Im praying one day there will be a law suit against them. When I got home, I wasn't satisfied with their reviews and some clauses in the information packet, I quickly called the number given to me for early termination & membership cancellation.I made hundreds of call for 3-4 days to both USA &outside the country numbers before I was able to get through and was finally able to express my concern to one of their top managers & request to cancel via phone as directed by the sales /tour officer. items we already possessed in the terms of the contract e originally had. Its not uncommon for people to feel like they were misled or deceived during the purchase process, and this can lead to a lawsuit. This website uses cookies to improve your experience while you navigate through the website. I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. Instead of waiting around thinking the solution will present itself to you. That proved to me they were lying about the value of the "product". In terms of why its so hard to locate a timeshare exit program, class action lawsuits are one cause. a complaint VS. Sunset . How To Get Out of a Timeshare with Grandview Las Vegas? Of course they refused. Sunset World Resorts & Vacation Experiences review: Sunset World Resorts & Vacation Experiences - Terrible company. Has anyone had succes contacting a lawyer or another company to get out of their timeshare? Sunset has thus far refused to refund nearly six thousand U.S. dollars, and has turned our account over to their collection agency, RMI. Please contact me at zillayh@gmail.com. Sunset Group is a SCAM! - Cancun Forum - Tripadvisor Kings Creek Plantation Timeshare Cancellation? He said they will process my deposit refund. This is another forum with more complaints about this company: we aso believe that they released our contact information which led to us being scammed out of $55000 USD for a resale the brokers stated they were working with the resort regarding 42 units. Share your photos and videos with others to prove the truth of your words. In short, the rule requires the . Judge Denies West Hollywood's Request to Dismiss Part of Lawsuit We couldn't extend a stay (at our cost) ouside of the proscribed 7 days. You dont have to go through the process alone there are people who can help you cancel your contract for a fee. Or tell them to hold on for a minute and use a cell phone to call your accountant or tax-professional. I would also be interested in any class action lawsuits or any way to getting our money back. I wanted to see what they were required to provide to us in the contract. Timeshare Compliance claims they provide timeshare exit services for frustrated timeshare owners who want to get rid of their timeshares. I asked to see the rules and they changed the subject. We have the same story as you. I wish I had done some research about them. I then noticed this same lady signaling another worker to direct us to one of the many kiosk type desks set up in the airport lobby. They said they cannot do business via phone, fax, or email. Once we initiated the contract dispute / cancellation, we were told that the RIMC fee would be refunded but after 2 unauthorized attempts to charge our credit card, I am leery of providing that information to them again. An exit program usually includes some kind of refund or compensation for people who decide to leave the developer. I am sorry they stole your money, scammed you, but am glad that you are warning people, like me. I can not confirm that the person on the FB is not really a supervisor in a Cancun resort as she portrays that she is. Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. However since it was our last day there, when we got back the very next day I called to cancel the contract upgrade as was my right according to - THE EARLY TERMINATION OF THE CONTRACT paragraph in our contract. When I get back to USA, another man from their company called me and asking the reason of my cancellation and said that the refund will be delayed because the reason of cancellation is personal and has nothing to do with them. Ask to use the internet to download the real form from the IRS. What are the process you did? This is designed to make it easier for people to get out of their contracts and make better choices in the future. Unfortunately, the company has been the subject of several class-action lawsuits in recent years involving allegations of fraud and breach of contract. Therefore, we used the five day right of rescission as stipulated in the contract. We accepted the second option. How to Get out of the Ritz Carlton Timeshare? If youre researching timeshare exit companies, you should be aware that there are some red flags to look out for. Ripoff Report | Sunset Lagoon, Royal Review - Cancun, Nationwide Menu. Search. The Sunset Group is headquartered in Miami, FL but owns and/or manages properties in the Quintana Roo region. We were sucked in by their promise to get us a balcony for an inside cabin rate. This is multiple scenarios with the same story. Now there is no mention in any part of the contract of any reactivation fee, "so how could this be legal" I asked and he told me that it was there policy. Don't let them get away with it! Let the truth be known! A fast Google search will load several past timeshare exit scams that you educate yourself on. This may also include calls and text messages to my wireless telephone numbers. If youre thinking about purchasing a Sunset Group timeshare, we recommend you do your due diligence in researching their reputation. If anyone has information on contacts I would appreciate the info. When evaluating a contract, always be on the lookout for any inconsistencies, as they may point to a scam. But there is one site that seems to know where they are all the time, namely their collection agency, Resort Management International. I was specifically told I was not buying a timeshare. Historical Court Records (more than 50 years old). I was so mad upon reading this that we called immediately to complain and to see what we needed to do to cancel. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. Overall makes it challenging to cancel their contracts. I did hire a lawyer cost around $4000.00 he sent letters to the agency with little response. I have collected evidence to support the claims of thousands of people deceived from this company. Cancel RCI and Interval International Membership? It is sooo frustrating to know that business like these continue to exist and rob others of their hard earned money. I asked that if I decided I didn't like the "private residency" after using it a year or two from now, and since they claim these "private residencies ONLY go up in value" would they agree to buy it back from me at the same cost I paid. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. Despite the fact that Sunset Group timeshare exit scams exist, it is still possible to find a reputable company with a track record of success in freeing consumers from their contracts. Got a bill from Meridian Financial Services, Inc - DEBT COLLECTOR for $26, 307 yesterday.I am currently a victim of SUNSET WORLD RESORTS TIMESHARE fraud. We would alert against working with companies that have been known to scam individuals. A. You may also end up having to pay hundreds or even thousands of dollars in fees. Charging our credit card for the monthly finance fee after we had contacted Sunset and told them specifically they were no longer authorized to debit payments from our card (late 2009). Sunset World Resorts & Vacation Experiences - TimeShare rip off giants! Please don't fall for anything that has Royal Elite's name on it. Sunset Group, Sales Dept. This is usually the most difficult route, as most people are not familiar with the process and it can be tough to find a buyer. When I asked who is really the travel agency that I am paying to, they were vague about it. Their goal is to make your vacation as enjoyable as possible so that you can come back year after year. Are you surprised, you shouldn't be. I refused to proceed and insisted travel package detail. The lawyer says most of the time it just disappears after they ding your credit. If someone wants to make a discussion forum and share information, contact me The Sunset Group is a scam. As we mentioned countless times before, escrow can be very beneficial. The presentation was very high-pressured and very distracting. Most of these are negative, with common complaints about high-pressure sales tactics, misrepresentation by salespeople, and difficulty cancelling contracts. While assessing an agreement, watch out for any irregularities, as they might highlight a scam. Some people have been successful using this method. Although this may save you money and hassle, many times these negotiation services are very expensive and there is no guarantee they will be able to help you. The 90 minute presentation took 6 hours and they tag teamed 3 sales people on us trying to wear us down. We then informed Mr. Hernandez of our intention to exercise our rights under Mexican law and cancel our contract. I actually thought we had a decent price, and wanted the deal to work. We are Americas #1 Timeshare Exit Resource. zillayh@gmail.com, We are also victims of Sunset Group. We are now being told to write a letter to "the board" who will review it and see if we are approved to cancel our contract. I said I'll keep an open mind. Sunset World Resorts & Vacation Experiences Review: sunset group Didn't seem like a bad deal to us. They had already charged my credit card for the deposit. Were eager to assist in any capacity we can. I decided to buy their (Ultimate Loyalty Program) package for a couple thousand. In addition, recent customer reviews of Sunset Group say that they generally dont like this company and recommend staying away from its products altogether. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. I have a duplicate copy of that . Since I was not conned into buying the travel package, I can not confirm that each of those properties are complicit with this apparent scam. Article 99.- The purpose of rehabilitation is to reinstate the person sentenced in civil rights, And after that, the sales agent called me and he said that their legal department will not issue a refund so I need to keep the contract. Sunset Groups ratings and reviews reflect all of these issues and complaints. Hopefully USA will read all of these issues; FBI please help . Have you ever thought of a class action suit or is that possible for an American citizen to file a class action in Mexico? Remember at first she said she was trying to sell her vacation as an employee. In reality, all-inclusive is mandatory for usage at all their Cancun locations. Now the Sunset Group threatens us with a collection agency and is attempting to ruin our credit. Other than flying over and disrupting their sales with leaflets to potential suckers like us. Unfortunately, the stay there started off with a sales pitch to upgrade to this destination. Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. Can You Get Rid of a Sunset Group Timeshare? Weigh the pros and cons carefully before making a decision. I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. Answering a Complaint or Petition Im praying one day there will be a law suit against them. This website exists because there are so many businesses just like Mexican Timeshare Solutions, and we wanted to make it easier for you to locate extra alternatives. If youre now regretting your purchase, there are a few things you should know. Business Profile Sunset Group Travel Club Contact Information 13611 s Dixie Hwy Ste 109 Miami, FL 33176-7262 Email this Business (908) 964-5967 Customer Complaints 18 complaints closed in. The company I also know as The Sunset Group . www.sunsetscam.com These guys are scammers and worst is that the Mexican Government lets them do to who ever they want. We use cookies to give you the best experience possible. We also use third-party cookies that help us analyze and understand how you use this website. Many dissatisfied customers have shared their bad experiences with the company online, and numerous class action lawsuits have been filed against the company over the years. Multiple issues requiring emails and phone calls to get the RCI membership fee paid that was in the contract and also to take care of various other administrative issues with limited response. You will speak with two reps who tell you that they are giving a . They tell you lies to make you buy their packages. I'll never agree to waste a full day of my vacation with these scammers again. If youre thinking about purchasing a Sunset Group timeshare, you should be aware of all of these complaints and issues. Timeshare Exit Team Reviews, Cost, Scams & Ratings in 2023 All of the companies on our site have been thoroughly vetted so you can be sure youre getting the best possible service. While staying at the all-inclusive hotel we booked in cash only cost about $1000 for the whole week for the two of us. After further review of our contract, we decided to cancel since we did not feel very comfortable about the whole business transaction. However, it turned out to be more of a great rip off since everything they told us was a lie. So there is no value or savings hence, there was no benefit for buying the package amidst the Pandemic when international travel is still restricted. By providing my contact information and clicking submit, I am giving TimeshareExitAdvice.com and its partners permission to contact me about this and other future offers using the information provided. You dont need to go through the process alone our company is here to help! My husband and I were scammed also. You can find these complaints online on different forums and review websites. We checked our membership purchase agreement Article #10 says that the Developer is responsible for all insurance to cover full and partial damages. Try not to permit yourself to be cheated by organizations that lack proof of assisting their clients out of their timeshare contract. Complaint / Review: Marketing 4 Sunset Group - Lied and Deceived Family This scammers has to stop. The clients are referred to a rental company that charges them a listing fee to market the property and does not rent any weeks. Therefore we are being charged a higher maintenance fee and receiving a lesser accommodation exchange with RCI. I'll keep you posted on how it turns out for us, but so far it is not looking good! We are a Team of like minded agents with one goal- Representing our clients at the highest level possible! We attempted on a number of occasions to work out the issues with Sunset and their only solution was 1) either to continue to pay on the fraudulent contract or 2) to accept a contract cancellation with no refund of our monies already paid to Sunset (neither of those options were acceptable). If your developer doesnt offer an exit program, you still have other options for getting out of your contract and moving on with your life. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Timeshare Compliance: Reviews, Cost & Ratings in 2023 How to Get Rid of Cancun Palace Resorts Timeshare? Sunset Properties Group - Real Estate Agent in Charlotte, NC - Zillow We will not pay anymore maintenance fees and will not return to any Sunset Property. Sunset Groups ratings and reviews reflect all of these issues and complaints. Were happy to help in any way we can. Cancel a Hilton Grand Vacations Timeshare? Can You Get Rid of a Sunset Group Timeshare? - Guide 2023 has a reference to a class action law suit filed in 2017 The second most common complaint is that Sunset Group uses high-pressure sales tactics. Has anyone asked for a review and gotten their contract cancelled? As our team reviewed the website, the first thing we came across is the no up-front fee required . I asked to take the contract home to have a lawyer review and if OK I would mail them a check and signed documents. jeannette in Canada, refer to my post to CHELLE E28 RE: Article 99 of FEDERAL CONSUMER PROTECTION Mexico Same liesA class action is not possible, you would have to sue them in Mexico. Has anyone successful stopped paying maintenance fees? Sunset World Group Reaffirms its Leadership in the Vacation - PRWeb Some of the lies: I also almost got scam by Sunset World too . There have been a few lawsuits Sunset Group has been involved in. In fact, sometimes all it takes for a scammer to wipe out your bank account is these upfront fees. A lawsuit filed Tuesday in federal court argues that that rule is a "ticking time bomb" designed to tie up the current administration in bureaucratic knots. My wife and I had a bad experience with them also. He is saying that it is an investment and that you can sell your weeks to the company if you dont use it and they will buy your weeks and then you will earn money from selling your weeks to the company . The company is owned by RCI and has timeshares in some of the most desirable vacation destinations. If a hurricane destroys the building, there is no required repair or fix. What a lead in! This will surely increase the credibility of your complaint. As the caller went on and on about this great deal, I googled them and page after page there were sites, like this, exploiting them for what they are. so we just put down a deposit and told that we have 5 days to cancel. Sunset World Resorts & Vacation Experiences - Complaints Board I kept going back and forth with them. Another issue I noted in all the complaints was the Sunset Group's constant changing of names, addresses, phone numbers, emails and web site addresses and the inability of the victims to contact them. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. The second most common complaint is that Sunset Group uses high-pressure sales tactics. On 03/31/2021 ALEXIS MILLER filed a Personal Injury - Motor Vehicle lawsuit against SUNSET AUTOMOTIVE GROUP INC. Travel & Vacations. Write a review Sign in. For example, you could sell your timeshare privately on a resale website. www.sunsetscam.com Sunset Group, also called Sunset Hotel Group and Sunset World, owns timeshares in Mexico at places like Cancun and Riviera Maya. Unfortunately, almost every timeshare exit company promises to do the same thing. Beware of timeshare scams in Mexico! File a complaint to Sunset World Resorts & Vacation Experiences, Boulevard Kukulcan Km. I wanted a cancellation and return of my money. Did they finally move on? There are several such practices to be aware of when youre looking to cancel Sunset Group timeshare. I was in Cancun Mexico last November 2020 and stayed in Sunset Royal Beach . I am about to cease my payments after being on a freeze and mulitple letters on not wanting it / not affording it any more. Same thing happened to us. When we arrived back in the United States we were pleased with our decision to cancel, especially after we found out there are thousands of complaints on the Internet about the Sunset Group. This company took advantage of the opportunity to be just as fraudulent as Sunset Group has been shown to be. Search. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. Now that my husband has passed away & I had a stroke, I cannot use & pay the fees!