I am so sorry to hear about your stay. We did daily walks in the park and enjoyed the route around the large lake. All rooms are outfitted with plush king beds that have pillow-top mattresses and duvets, and most units have enough space for a crib or a chaise lounge. Rollaway beds are only permitted (for a fee) in larger Family Rooms and suites. Room is out dated. Many travelers enjoy visiting The National 9/11 Memorial & Museum (4.2 miles), World Trade Center Memorial Foundation (4.2 miles), and Hamilton Park (2.1 miles). When we arrived we were greeted by the wonderful staff, and at breakfast and around the hotel the staff were all super friendly and chatty too. Major attractions such as Times Square, Rockefeller Center, St Patricks Cathedral, and the MoMA can all be found within a 15-minute walk of the Essex House. We were told other guests were being allowed to checkout later Thats great but what about other guests. Popular attractions Rockefeller Center and Broadway are located nearby. What are some restaurants close to JW Marriott Essex House New York? Valet parking only. Many have wonderful park views, but some are showing wear despite the extensive 2017 renovations (and high price tag) and overlook a wall. A historic Manhattan landmark and timeless Art-Deco classic, The Essex House, a JW Marriott Hotel, offers an unparalleled living experience. The city is full of hotels some towering high on iconic roads and others tucked away on busy pedestrian streets or in sleepy boroughs. JW Marriott Essex House New York. For business travel they have everything you need: good lighting, good outlets, good place to work.I was fortunate to stay in a higher floor, which I would recommend because the lower floors can be noisy. The upgrade was very much appreciated Bellman Mr Q was very helpful and courteous Felix at the reception was professional.Its nice to meet Madeline . I'm so glad you asked!First, there is the "destination fee" which I prefer to refer to as the "destination rip-off". Hopefully the F and B will be back in service soon I cant wait to be back here again and again, my home away from home. This stylish urban boutique hotel in New York's Garment District is located in a historic building that was once a tea salon and hat factory. The bar area has seating around a fireplace. Breakfast That will make for some happy wedding, 160 Central Park South, New York City, New York 10019, United States, http://www.marriott.com/hotels/travel/nycex-jw-marriott-essex-house-new-york/. . I asked her to please email me confirmation of that and she said she would. I can hardly imagine anyone who has stayed here ever wanting to come back unless he has a glutton for punishment. JW Marriott Essex House New York 160 Central Park South, New York, New York 10019 USA +1 212-247-0300 4.2 2221 Reviews EXCLUSIVE AMENITIES Mobile Key Digital Check-In Service Request Spa Guest Room Entertainment Hotel Deal Family Time Package Need to Know Guaranteed Connecting Rooms Two Nights Minimum Promotional Code: ZE2 What's this? Contact accommodation for availability. Lobby and common areas are very nice. Art Deco-style rooms and suites are elegant and comfortable, with great beds, large flat-screen TVs, and minibars. Z30650Tmelissar, Thank you for taking the time to let us know about your experience while staying with us. Arrived and checked in and was sent to a room that . Ask Numiswino about JW Marriott Essex House New York, Ask raeese2015 about JW Marriott Essex House New York, Courtyard New York Manhattan / Times Square, We compared the lowest prices from 7 websites, We compared the lowest prices from 6 websites, Hampton Inn Manhattan / Times Square Central, We compared the lowest prices from 5 websites, Courtyard by Marriott New York Manhattan/Central Park, We compared the lowest prices from 8 websites. more. Prices are the average nightly price provided by our partners and may not include all taxes and fees. It's directly across from Central Park and offers some amazing views, if you're lucky enough to get an outside facing room. We still do have our Marriott platinum status. Browse Venue prices, photos and 14 reviews, with a rating of 5.0 out of 5. . We stayed at this hotel in January and had a great stay. Our room was in the back and was very quiet. From the customer service to the set up to the, Adriana P. said: Where do I begin? We still do have our Marriott platinum status. Also a lie, and I have the confirmation email to prove it. She is such fun! Food was "pretty good" but not nearly worth $36 for a burger with bacon or $31 for a modest salad serving with four medium size grilled shrimp or $30+ for a pasta dish. [2] I just booked a standard room for my husband and I, but was pleased to check the app the day before my trip and discover that I had apparently been upgraded to a Central Park View room. We went to the front desk they gave us another room. More. When we arrived at the front door, there was no one to take our car or bags. We were led to believe this was a luxury hotel?! They reached out before my arrival and asked if I had any needs. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. +1 212-371-7777 Open for Lunch & Dinner Dress Code: Formal Italian Marea .2 Miles Upscale Italian seafood boasting 2 Michelin stars in a fine dining atmosphere. The JW Marriott Essex House New York proudly stands on Central Park South. JW Marriott Essex House New York offers its guests a full-service spa and a 24-hour fitness center. I swiped my credit card for the standard $150 security fee and proceeded to the room. However, all suites feature sofa beds for two additional guests. Tripadvisor performs checks on reviews. Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center. (Who are we kidding? Beautiful and clean. Please see our partners for more details. Some rooms provide interior views while others offer city and park views. JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. Our upscale Central Park South hotel in New York City sits adjacent to Central Park. Lock in the lowest price from these sites. We weren't expecting an upgrade but it would have been nice and the hotel didn't see busy at all to be honest. JW Marriott Essex House New York 160 Central Park South, New York, New York, USA, 10019 Tel: +1 212-247-0300 LaGuardia Airport Distance from Property: 10.3 Miles Phone Number: +1 718-533-3400 Visit Website Alternate Airport Transportation Go Airline NYC John F Kennedy International Airport Bathrooms are clean and come stocked with Aromatherapy Associates toiletries, but the design style varies between rooms. This last time it was. Please feel free to reach out to me directly as well. & You can enjoy a drink at the bar/lounge. Ideally located facing Central Park, minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and midtown NYC, our luxury Manhattan hotel caters to leisure and business travelers alike. JW Marriott Essex House New York 2,373 reviews #307 of 524 hotels in New York City Review Save Share 160 Central Park South, New York City, NY 10019 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Bed Type and Features - Memory foam bed, a down duvet, a pillow menu, and bed sheets . Looking forward to staying at this hotel againVery SOON! Is the insurance company watching?No convenient electric outlets or USP ports on one night table.Robes and towels are old and hard. Yes, pets are typically allowed, but it's always best to call ahead to confirm. The hotel offers a distinctive collection of premiere suite accommodations, including the JW Terrace Suite, Central Park Terrace Suite, and Presidential Suite. Renovated in 2017, JW Marriott Essex House New York offers a full-service spa, a 24-hour gym, and free WiFi in public areas. For a five star hotel that charges on average $650/night this was by far the worst experience I have ever had, bar none. But if you are a JM Marriott and charging $500+ per night then I expect a nicer property and full amenities. We hope to turn this into a 5 star stay should you give us an opportunity to turn this around during your next visit to NYC. We arrived late at night and in fact it was 3am UK time - the checkin was abrupt and unsympathetic. Additional luxuries include a convenient powder room, an in-unit Bosch washer/dryer, and INNCOM by Honeywell system to control the temperature and lighting. Needless to say, our drive to Newark airport was filled with anxiety due to their lack of competency. With over 3,000 hotel nights in our past, this may be one of our favorite hotels worldwide.So why did I give it 96% and not 100%? Getting around to the Central Park is few blocks away . There were no tea/coffee making facilities in the room - all this a luxury hotel! Then, I thought to myself, I'll bet they screwed up my bill. There was no staff for the front desk, with one person and 30 people trying to check in. I truly apologize that you were not contacted by our team. I cant begin to describe the horrible nature of our recent stay at this hotel. Bonvoy insisted the case was in Essex House's hands and there was nothing further they could do. We look forward to your next trip. Spend your money elsewhere when staying in NYC. In hospitality, JW Marriott Team, Hotels near JW Marriott Essex House New York, The Leading Hotels Of The World in New York City, Tapestry Collection by Hilton Hotels in New York City, Romantic Boutique Hotels in New York City, Hotels near Exhale Spa - Central Park South, Hotels near Official Central Park Horse and Carriage Rides, Hotels near Central Park & Environs Walking Tours, Hotels near 59th St Columbus Circle Station, Hotels near 66th St Lincoln Center Station, Hotels near Mannes College The New School for Music, Hotels near New York Institute of Technology, Hotels near Lia Schorr Skin Care Training New York, NY, Hotels near Mandl School, The College of Allied Health, Hotels near Alvin Ailey American Dance Theater, Hotels near John Jay College of Criminal Justice, Hotels near American Musical & Dramatic Academy New York, NY. We stayed for a few nights in a junior suite. Weighing the pro's and cons, the pro's greatly great points greatly overcome the complaints. We went down to the restaurant and chose to have the buffet - well, the worst buffet I have ever seen. Please see our partners for more details. JW Marriott's New Spa Concept Says You Can, Hotels with Views of the Macy's Thanksgiving Day Parade in New York City. I don't even have AAA. No room service. Soft, understated tans and browns add some visual space, which is particularly smart in the 300-square-foot entry-level units. JMM's Essex House is a "tired" looking property, and for this brand to not have any restaurant or room service is unacceptable in my scoring. In New York, the average nightly rate for 5 stars hotels is $1,131. Pre pandemic we traveled extensively. The location is amazing! The coffee was self service with a multi-functional machine to dispense espresso, cappuccino, etc. Bedroom, JW Marriott Essex House - NYC. In hospitality, JW Marriott Team, I was in NYC for the CNN Heroes 2022 televised show and event festivities Dec. 10-12 hosted by Jelly Ripa and Anderson Cooper. There was no staff for the front desk, with one person and 30 people trying to check in. Even when open it is the worst breakfast I have ever had at a JW. $105 for SUV's for 24 hours. Of course, the location is just superb, and everyone we met at the hotel was very helpful and friendly and made us feel welcome. Nothing I can do. Subdued and quiet. The hotel also offers Internet TV equipped with high-speed access to Netflix, HuluPlus, YouTube and Pandora. We went inside to check in and waited about 30 minutes total for a valet to take our keys. Thank you!!! Unlock your stay with the Marriott Bonvoy App, 6:30 AM-11:00 AM, 12:00 PM-3:00 PM, 5:00 PM-10:30 PM, 6:30 AM-11:30 AM, 12:00 PM-3:00 PM, 5:00 PM-10:30 PM. Guests can relax and enjoy a variety of beauty and spa treatments. By the way, Destination Fee was totally worth it because it also included 2 complimentary tickets to the rink! A luxury environment where there are always opportunities for professional growth and recognition. SOUTHGATE Bar & Restaurant tempts guests with impressive views near Central Park South and delicious American dishes. Unfortunately, my favorite restaurant in house ( Southgate) is still closed although theres plenty of restaurants nearby, walking distance to the Columbus circle. There are nine subway lines within two blocks of the hotel, which makes getting to other sights farther afield -- including Grand Central Terminal, the Empire State Building, and Brooklyn Bridge easy, fast, and cheap. Settle into a seat near a cozy fireplace and take in the view of Central Park from our floor-to-ceiling windows. Thank you for your response, we appreciate all feedback. We got a measly plate of strawberries and a bottle of non alcoholic cider, and of course no upgrade - to be expected! Needless to say, our We stayed at this hotel in January and had a great stay. Nothing I can do. Complimentary water at 8 ounces a bottle can only be taken from the front desk by oneself.On top of the lack of service, there is the atrocious attitude of service. By proceeding, you agree to our Privacy Policy and Terms of Use. 351 reviews of JW Marriott Essex House New York "A nice central location for a business or leisure trip to the city. No oversized vehicles. Will definitely return for another stay at JW Marriott Essex House! Arrived and checked in and was sent to a room that had someone else staying in it - awkward. Feb 15, 2023 fraserc907. Treat yourself to SOUTHGATE Bar & Restaurant for on-site dining and mouthwatering American cuisine. This 4.5-star hotel is 0.6 mi (0.9 km) from Broadway and 0.6 mi (1 km) from Times Square. & 160 Central Park South, New York, New York, USA, 10019, Per room - 1 pet 25 pounds max with USD 150 fee and signed waiver at check-in. The JW Marriott Essex House features a total of 17,544 square feet of meeting space across 14 different meeting rooms. Not worth the $$$ at all! Property Location With a stay at JW Marriott Essex House New York, you'll be centrally located in New York, steps from Central Park and within a 5-minute walk of Columbus Circle. But jostling for a view while braving the chilly November weather is hardly the ideal way to enjoy the spectacle. For a NYC hotel, the rooms are substantial in size! While the Essex House is among the most expensive hotels in Manhattan, pesky fees abound, including a daily resort fee that doesnt cover in-room Wi-Fi or valet parking. Staff does their best despite the circumstances. Inside our recently redesigned hotel in Manhattan, every room and suite boasts Art Deco design elements, plush bedding, and marble bathrooms. We were only there for 2 nights for family wedding. The breakfast selections were limited by covid restrictions, but there was a good selection of fruit, cereals and pastries. Then Essex House tried to tell me I booked the entire thing on points. They have him toys upon arrival, were very kind and super attentive to us..Things are limited with Covid-19 so the lounge for elite members doesnt offer a real breakfast.I think more could be done here perhaps to offer delivered eggs or something upon requestHowever, overall would come back here with my family again. With Central Park as the hotel's front lawn, guests have access to the breathtaking grounds and are encouraged to explore through an exclusive Essex House curated tour. Unlock Member Rates! Having lived in New York it was great being back as a tourist and staying here. Spanish, French, Arabic, Portuguese, German, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 212-247-0300, Entrance to On-Site Business Center is Accessible, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Guests in mobility-accessible rooms may inquire about lowering the bed height, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Carbon Footprint: 34.94 kg per room night, Water Footprint: 716.52 liters per room night, Unlock your stay with the Marriott Bonvoy App. But spring holds a special place in our frozen winter hearts., It seems like everyone we know is lacing on sneakers and hitting the ground running these days. Towels never showed. Enjoy free WiFi, a full-service spa, and breakfast. Claim your listing for free to respond to reviews, update your profile and much more. We will definitely be back! The JW Marriott Essex House (commonly known as the Essex House) is a luxury hotel at 160 Central Park South in Midtown Manhattan, New York City, at the southern border of Central Park. We were the first guests, Marina B. said: HIGHLY RECOMMENDED! Midtown West, New York City, New York, United States, 8 Hotels With Views of the Macy's Thanksgiving Day Parade in New York City, Leaf peepers delight: Where to Stay to See Fall Colors, Best Hotels for People Watching in New York, Best Hotels for Celebrity Sightings in New York City, Trump International Hotel and Tower New York, The 10 Best Places in NYC to Watch the Macy's Thanksgiving Day Parade This Year, 8 Important Things to Know Before Booking an NYC Hotel, The 7 Most Beautiful Places to Ring in Spring in 2016, NYC Marathon 2015: Hotels Along the Route, Macy's Thanksgiving Day Parade: Nine Hotels on the Route, Can You Relax in Just 15 Minutes? There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. Open for The rooms are nice sized with furnishings that are a bit dated. Hotels near JW Marriott Essex House New York, New York City on Tripadvisor: Find 23,296 traveller reviews, 62,989 candid photos, and prices for 1,277 hotels near JW Marriott Essex House New York in New York City, NY. Show More Select Room 4.3 / 5 Come March 20, its officially spring, meaning it will once again be one of our favorite times of year. I have shared your experience with our team. This room was like an icebox box - literally. Excellent location across the street from Central Park, Within two blocks of nine subway lines and several buses, Stylish rooms with pillow-top mattresses, minibars, and flat-screen TVs, Some rooms and suites have wonderful Central Park views, Excellent spa offers body treatments and salon services, Small 24-hour fitness center with cardio and strength-training machines, Casual American restaurant off the lobby, plus 24-hour room service, Extensive flexible meeting space, business center, and catering services, Executive Lounge offers free breakfast, hors doeuvres, and non-alcoholic drinks, Pets welcome for a fee; weight restrictions apply, Some rooms are showing wear and/or have mediocre views, Only suites have coffeemakers (free coffee available in the lobby), Smallish entry-level rooms (common in New York City). JW Marriott Essex House has been classified as a New York Historical Hotel since 1931. I have been platinum with Marriott for about 10 years now & travel a lot both for work and leisure. the location is beyond fabulous. We mentioned both before we arrived. The JW Marriott Essex House is home to the PRIMP Spa, which offers an array of treatments like massages, body scrubs, and facials. If you stay here, the rooms are expensive to begin with. Our guests praise the helpful staff in our reviews. Sincerely, JW Marriott Team, Rooms May Be Refreshed But Service is Still Terrible. However, only suites have coffeemakers (free coffee is available in the lobby), and both internet access and safes are an extra charge. The Grand Salon can accommodate up to 550 people for a reception or 400 . Some guests have reported some maintenance issues in units that were not fully renovated in 2017, including peeling wallpaper and water damage. Nearest Airport: LGA, JFK, EWR. ~Belinda B/Suburban Chicago, Nice staff and pretty decorations but the facility needs an update and the rooms have erratic temperature systems with awful noises. In hospitality,JW Marriott Team, This is the version of our website addressed to speakers of English in the United States. Valet parking is available for USD 95 per day. This was a Christmas present for us to celebrate a Wedding anniversary. At $1000/night peak rate, you could at least upgrade the shower. The temperature would not go above 63. Enjoy light fare from our late night menu. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and American cuisine is served at SOUTHGATE Bar . We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. Boasting sweeping Central Park views, this lavish two-bedroom suite offers all the comforts of a residential Manhattan apartment. The Viceroy Santa Monica has partnered with designer Marchesa to offer a $500,000 destination wedding package that includes a Marchesa bridal gown, a 12-setting Lenox china set, and 60 rooms for three nights. If you would like to reach out to us with your stay information, we would gladly follow up with you to make this right. So, in summary, I would say: Extortionate, poor service, unfriendly, but great location and we loved NYC and will be back but not to the Marriott Essex House. It features spa services, a 24-hour fitness center and rooms with custom designed furniture. No in/out privileges. The temperature would not go above 63. Each features two spacious bedrooms, lavish living areas, ornate, spa-style bathrooms, Art Deco craftsmanship, and private terraces with stunning views of Manhattan and Central Park. There are similar hotels available. Now, wanting to dip a toe into the travel scene again, we have booked a few trips. +1 212-582-5100 Open for Lunch & Dinner 0.1 miles from JW Marriott Essex House New York Free Wifi Visit hotel website The Ritz-Carlton New York, Central Park View Hotel 1,892 reviews 0.1 miles from JW Marriott Essex House New York Restaurant Room service Special offer Visit hotel website 2022 Hilton Club The Quin New York View Hotel 3,698 reviews All products are independently selected by our writers and editors. Saturdays at 7am - Learn about the history, culture and architecture of Central Park as the guides from City Running Tours lead Essex House guests through an invigorating run. Sheryl Crowhas been photographed walking out of the golden doors, andAngelina Jolieis rumored to own a penthouse here. This hotel is convenient to the major museums of NYC and Fifth Ave shopping. Imagine my surpise when I opened the door to our room and saw the view of another building/alley way. The breakfast that was included was just ok. Id recommend eating at one of the many restaurants in the neighborhood. Tourists also flock here during Thanksgiving, as several rooms have fantastic views of the Macys Thanksgiving Day Parade. Get inspiration and plan your next getaway. 160 Central Park South, Midtown West, New York (NY), United States, 10019 - See map. Lunch SOUTHGATE Bar & Restaurant tempts guests with impressive views near Central Park South and delicious American dishes. The iconic, 528-room JW Marriott Essex House New York is a luxury hotel located right across the street from the southern edge of Central Park.