He was once Deputy Editor of Mail Online and remains in therapy to this day. By default, your Smart Hub will have this switched off. Set the security level for your Hub's wireless connection -. This will open the Hub Manager. The default external and internal port that is used for HTTP webserver is port 80, this may vary depending on how youre set up. 16h12. Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution Instead the Smart Hub connects to the Openreach modem (or ONT). Press the Power button on the back of the Hub to turn it on. Whats next? If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. >. >, What is the Smart Wireless feature in my BT Hub? How do I use different DNS servers or set up dynamic DNS on my Smart Hub? BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. Here is our step-by-step guide to accessing BT Hub Manager. >, How do I set up port forwarding on my BT Hub? How can I turn it on and off? >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? Network Name This takes a few minutes. First, you need to connect to the router's web management page, so that you can change the settings that you want. If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar WPS Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. It's also easy to see the Hub Manager across all devices. It's not an extension socket, Press the Power button on the Hub to switch it on. Then prompt your device to connect to the Hub. >. The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. You can then enter your password in the usual field to access BT Hub Manager. It's not an extension socket. Announcements, Guides & Community Updates. Band Steering Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). Click on the title and picture of your Hub to see links to all our help. If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5. If this happens get in touch with us. We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. Download the relevant user guide below or follow these instructions to get the fastest possible speed with your BT Smart Hub. However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. Youll be asked to enter the new password twice, to make sure its correct. When it's set to On', you can connect a device by clicking Start WPS or by holding the WPS button down on the left hand side of your Hub. Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. If youve lost that card, it should also be on a sticker on the base of the router. This site uses Akismet to reduce spam. When searching for your Hub on your device, you'll have to select which band to connect to. This table shows the main differences between them. If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. Also, what to do if you've forgotten it. You can re-use your filter and Ethernet cables, so please keep them. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features How do I connect my device to my BT Hub by Ethernet cable? Make sure that your computer is connected to the Smart Hub via Ethernet or . Click, Once saved, your new rule will appear on the table, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. If you want to make any changes to the hub settings, you'll need the admin password. Sorry not much help really. You'll then be able to change these settings: Separate Bands. The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. Depending on your socket type, you might need to use a filter. Youll find it on the back of your Hub. Important! My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. For example, if you dont want your children to be online when they should be sleeping, you can tell BT Hub Manager to restrict internet access from your kids mobiles from midnight to 8am. This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. Copyright 2022. Your Hub is ready when the light turns steady blue. A master socket is the main socket for the phone line in your home. on This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. Check the lights on your Hub:If you can't get online, check the colour of the light in front of your Hub. Alternatively choose your Hub from the dropdown to find out how to connect. Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. Every device that uses the internet sends its packets of data through specific ports. on >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. Make sure the Openreach modem is powered up, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? A steady blue light on the front of the Hub means everything's OK. In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. Choose BT Access Control from the options. First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. Instead the Home Hub 5 connects to the Openreach modem (or ONT). BT Devices Can not access hub manager - 192.168.1.254 (or any. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. Unplug the battery pack from the power supply. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Enter your BT hub admin password. Then click on Advanced Settings. This will open the Hub Manager, Enter the admin password. This means that if you forget your password youll get the option to see your password hint, which should give you enough information to jog your memory. Press the Power button on the Hub to turn it on. Connect the power cable to your Hub, plug it in at the wall and switch the socket on. If this happens get in touch with us. This will open the Hub Manager, Enter the admin password. Wait 5 minutes, then start reconnecting the cables. 16-08-2022 If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. Can I connect my BT Hub using a telephone extension lead or socket doubler/splitter? That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. You can edit names and devices anytime you want. There are a few things to try here. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Follow the instructions that automatically appear on the screen to change your password. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? It's also easy to see the Hub Manager across all devices. Your Smart Hub automatically scans for the best wireless channel. Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. The video below shows you how to set up your BT Smart Hub. Your Hub will be called something like BT-XXYYXX. First of all, you need to be at home using a device thats connected to your BT broadband hub. Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. IP address Where can I view the status of my Smart Hub? icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube have. Next, select the first device that you want to control and choose the days and times for which you want to set limits. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. 16h22. The BT Mini Hub doesn't support application sharing or port forwarding. It may be your browser causing the issue do check in its settings or in your Antivirus program. To get the latest on your appointment, go to www.bt.com/ordertracking>. If your Smart Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. >, How do I turn off BT Access Control for a device? How can I set up or change the admin password on my BT Hub? Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? >, Where do I find the default admin password for my BT Hub? Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. Here's how to set up a Hub 3. Remember you need to save any changes you make. Note: you'll need a Dynamic DNS service provider to use this feature. >, How do I turn wireless on and off on the BT Hub? This table shows the main differences between them. BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. If you have it, unplug all your old broadband kit, including your old power plug. The light on the left of the Hub will flash blue. From the Hub Manager, click on Advanced Settings, then Wireless. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. Youll need the Admin Password for Hub Manager to make changes to the advanced settings. on 16h26. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Any thoughts on this would be welcome. It's also easy to see the Hub Manager across all devices. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. >. How do I view the devices connected to my Smart Hub? How do I set up port forwarding on my BT Hub. Check that youre using a device that is connected to your BT broadband network. >, BT Home Hub 5 - Information and troubleshooting guide. Click Advanced Settings Click Wireless Enter the admin password. How do I control the time when devices can access the internet on my Smart Hub? Advanced settings Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). Click here for more about setting up Full Fibre yourself >. 15h07. We know its a clich but resetting works more often than youd think. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. How do I set up port forwarding on my BT Hub? WPA-Auto - if you're having problems connecting older devices. >, How do I set up port forwarding on my BT Hub? Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. Try connecting your device to the router with an ethernet cable instead of using wireless. With BT Hub Manager you can restrict internet access from certain devices during particular time periods. Security type Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . not the same as the wireless password. Youll also need to add a password hint. Note: it is Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? Email Barry at barry@bigtechquestion.com. Next, select the first device that you want to control and choose the days and times for which you want to set limits. Instead the Smart Hub 2 connects to the Openreach modem (or ONT). BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. Ah ha gg30340, that's why you are aDistinguished Sage, never noticed http vs https. Web admin interface of the BT Smart Hub 2 router. >. Well help you ease the pain and get you to a solution - fast! 16-08-2022 It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. They're on the back of your Hub. Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. They're on the back of your Hub. My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. No, it really is that simple. Every device that uses the internet sends its packets of data through specific ports. Alternatively choose your Hub from the dropdown to find out how to connect. With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. Check the lights on your Hub: If you can't get online, check the colour of the light in front of your Hub. After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. From the Hub Manager, click on Advanced Settings, then Wireless. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. Switch off the router and switch it back on again. How do I restrict the wireless devices that can connect to my Hub? Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub BT hubs are the centrepiece of BT home broadband. The master socket is the main socket for the phone line in your home. To set a different password, first of all type 192.168.1.254 into a web browser to access BT Hub Manager. Your hub is only accesible on your home LAN hence it is http and not https. The password should now be changed to something of your choice. (Make sure youre connected to your home network.). Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. As a general guide, 5GHz provides better speed while 2.4GHz gives better range. From the Hub Manager home page, go to - Advanced Settings > Broadband > Dynamic DNS. on Go back to: Here are some answers to help you Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. If you dont have a battery unit, unplug the modem. How do you turn off wifi? The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. BT Smart Hub and Ultrafast Smart Hub Type 192.168.1.254 in a web browser to open BT Hub Manager. >, What is the Wireless mode feature on my BT Smart Hub? It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? You can turn it on or off. If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. It's on or it's off. how do I find out what download speed I should be getting? Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address. How do I assign multiple Static IP addresses on the Smart Hub? There are different ways to switch on access controls depending on which type of BT router you have: BT might think its smart but we know that plenty of broadband customers with a BT hub find the Smart Setup wizard pretty annoying. The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. It's not an extension socket. Learn how your comment data is processed. If there is already some text in the address bar. Disconnect the red Ethernet cable that connects the modem to the Smart Hub. Unsurprisingly, we've called this gizmo Smart Scan. Wireless The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first.