Interior Solutions: (651) 447-5124. The company that installed it have been fighting for me also and they are getting nowhere. That might be a reasonable excuse if it were only in a part of the house, but this is throughout. We purchased carpet about a year ago and it’s already started to unpill and it looks like a shaggy wet dog. We moved out of our house during the week long installation process and used a verified and trusted installer for the floors. Problem: every butt end connection has a gap (1/32 to 3/32 variation). Not only are we pleased with it, but everybody who sees it is blown away. http://www.mohawkflooring.com/consumer-affairs/, SUGAR LAND, TEXAS -- I have about 2000 sq feet of Mohawk wood floors. Skip to content . The quality can't be beat and the salesman knows the product well. Find Mohawk vinyl plank at Lowe's today. the quality of the flooring is good, and there is seamless integration. Adura Max Tile (23) … Over half of the floor has split and has huge cracks and splinters in it. Their installers were just in and out and they knew what they were doing. I purchased my home from the original owner when the home was almost one year old. You can shop its wood flooring by color or installation method. We got a Pure Breeze carpet. Carpet Guys > Blog > mohawk-dodford-12-click-mooning-lvt-room. We started on the bedrooms. Enjoy reading our tips and recommendations. Mohawk used to be "gold". Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. I'm very happy and satisfied with it. NFM cannot provide service or exchange as a result of manufacturer’s imperfections. The carpet felt nice, there was a good warranty, and good stain protection. It took a month for the Mohawk sales representative to call us back and now waiting again after he came out to send an inspector. Before committing to work with a company, make sure you ask about additional installation fees and financing options. I apologize again, Amy. To try and discourage online shopping, most … Best Prices on Mohawk Dodford DFD01-840 | Mohawk Dodford Mochocino Pine 7.5" DFD01-840 Virgin Vinyl. I have also recently learned that it was installed incorrectly, as it wasn't allowed to acclimate to the environment before installation. Shop for Mohawk Dodford 20 Click Multi-Strip Dorian Oak DFD03-280 at our showroom location in Lakeside, CA and browse a wide variety of luxury vinyl Tile in all different colors and Saintyles I can't say enough about Fred's Flooring and their tremendous representative of Mohawk Flooring. | Mohawk Flooring Skip to content. Dear Amy, I'm Laura with Mohawk Flooring, and I'm very sorry to read about the experience you've had with your hardwood floors. We had three bedrooms and a big bonus room done. Shop for Mohawk Dodford 20 Dry Back Multi-Strip Mochocino Pine DFD01-840 at our showroom location in Lakeside, CA and browse a wide variety of luxury vinyl Tile in all different colors and Saintyles. It is such a shame. COREtec (226) Mannington (46) Mohawk Industries (167) Pergo Extreme (10) Shaw Industries (1196) SolidTech (47) SolidTech Plus (17) Show more Show less Product Line. Financing; Schedule In-Home … Hello David, I'm Laura with Mohawk Flooring. Hi there, I'm Laura with Mohawk - I'm very sorry to hear about your experience with your flooring. Today, Mohawk is an umbrella corporation for many brands, some … They were very efficient and quick. WAXHAW, NORTH CAROLINA -- When we contracted our house to be built in 2013, we paid a 15k upgrade to have "wood" flooring throughout the main floor of the house. Take care-- Laura. Customers Also Viewed. Suite F, … Dodford is perfect for anyone looking for … CC Carpet in Dallas has a top selection of Mohawk Industries Luxury Vinyl Flooring, including Dodford 12 Click Suede Oak in It ended up that Lowe's paid for part of our carpet and the company ended up paying for the rest after Lowe's kept on them for a good while. Mohawk Wiley Plank 27-Piece 6-in x 48-in Mocha Luxury Adhesive Vinyl Plank Flooring. Made in the USA, Mohawk Dodford is available in glue down and click for installation methods. Now we have peeling and flaking on some of the boards (Pasadena Plank/Cognac Hickory). I'm very sorry again for your experience. Due to the mass production process, this item may have imperfections. Mohawk was extremely abrasive, short, and flat out refused to address the issue WHATSOEVER and although we were as patient and calm trying to explain the situation, they wanted none of it. Mohawk’s Dodford 12 MIL Click luxury vinyl tile (LVT) offers a waterproof construction, comfortable underlayment, high resistance to dents and scratches, and easy to install design. Search and download all installation guidelines of Mohawk Group's commercial flooring products including broadloom, carpet tile, woven, carpet base and all hard surface products. I have NO kids and very little traffic in the home. We contacted Lowe's immediately and they filed a claim with the company. Quick View. Click here for our Mohawk carpet reviews. Because the “wood” is actually a paper thin coating, scratches are clearly visible. The entire house is installed with it. Very disappointed and have to replace all of it. Copyright © 2020 Consumers Unified LLC. Find all flooring styles including hardwood floors, carpeting, laminate, vinyl and tile flooring. I originally called Mohawk and was told to go back to the place I purchased. Mohawk Dodford 20 Click Chinchile Oak **Due to pricing restrictions from the manufacturer, we are not allowed to display our low pricing on the website. Posted on: January 23rd, 2020 by Nicole Steimel ... You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. No matter your choice, we know you’ll be satisfied with your purchase. Shop for Mohawk Dodford 20 Click Tile Look Mooning DFD03-930 at our showroom location in Austin, TX and browse a wide variety of luxury vinyl Tile in all different colors and Saintyles 467 Mohawk Industries reviews. Find all flooring styles including hardwood floors, carpeting, laminate, vinyl and tile flooring. I had a good experience during installation. The flooring I bought is fantastic. We ordered plenty in case of the occasional broken or unusable board, but because of this large run of defects, we cannot finish the install. About a week later the company called and told me the claim was denied stating the padding was that way because it had gotten wet. Shop for Mohawk Dodford 12 Click Multi-Strip Chinchile Oak DFD02-91 at our showroom location in Ridgeland, SC and browse a wide variety of … The sad part is that as a carpenter/contractor, I highly recommended Mohawk to the clients. While walking on the carpet there was a loud crinkling almost as if I was stepping on a plastic bag. Suite F, … The floor is defective. They said because we did not professionally clean it as written in the warranty they would not cover it. All content is posted anonymously by employees working at Mohawk Group. Even so, the joints were not tight or lining up properly. Mohawk’s Dodford 12 MIL Click luxury vinyl tile (LVT) offers a waterproof construction, comfortable underlayment, high resistance to dents and scratches, and easy to install design. The place where we went to offered a large sample at no cost. It is one of the largest flooring companies in North America. Unfortunately, about a month after installation, we noticed the finish wearing off at the ends of some of the boards. We picked Mohawk Solid Oak Flooring for my parents' new home build. Normal wear and tear from 2 senior citizens— carpet should be able to last longer than a year. FAQ. Our home is 2 years old and our floors look like we have lived here for 20 years. Not only is this vinyl collection stunning to look at, but it s also a very sensible purchase and a great … Huron Carpet And Flooring in Wixom has a top selection of Mohawk Industries Luxury Vinyl Flooring, including Dodford 20 Click Griffin Oak in This makes it impossible to do a professional job. Hi there, I'm Laura from Mohawk - I'm very sorry to hear about you and your parents' experience with their flooring. ASHEVILLE, NC (828) 348-4846 HENDERSONVILLE, NC (828) 233-5973 Schedule An Appointment; Free In-Home Measure; Flooring Financing; Customer Reviews… SolidTech is a vinyl plank hybrid featuring waterproof core construction. The floor is defective. Very disappointed and would advise anyone to steer clear of Mohawk wood flooring. It has a stamp on the packaging that says "proudly made in the USA". I'm so sorry for your concerns, and I want to thank you for sharing them with us and for allowing us the chance to address them. I sold carpet for 5 years so I do understand carpet and warranty. Shop for Mohawk Dodford 20 Click Multi-Strip Bordeaux Oak DFD03-220 at our showroom location in Asheville, NC and browse a wide variety of luxury vinyl Tile in all different colors and Saintyles I purchased a home and ended up having to replace the carpet throughout the house. To try and discourage online shopping, most manufacturers are establishing MIP (Minimum Internet Pricing) or … It took a month for the Mohawk sales representative to call us back and now waiting again after he came out to send an inspector. A dry fit even shows a gap. All the carpet strains kept coming out. My neighbor is actually working with the state to have his issues corrected, and we have the same floor. STAY CLEAR OF THIS MANIAC!!! From light to dark, classic to trendy, and everything in between. Reviews. But it's extremely soft and we love it. He completed his inspection and told us that Mohawk would be in touch. Fred's Flooring is really great. They brought in a carpet appraiser to look at our carpet and that is what he concluded. Thank you for having reached out to your retailer in order to initiate your claim process. Over 2 years of excuses and get put off by my the local store I contacted Mohawk. They are making a defective product which they should pay to replace, including labor. Don’t hesitate and give us a call today to see how we can save you money on Mohawk’s Dodford 12 MIL Click LVT with … Shop for Mohawk Dodford 12 Click Multi-Strip Merino DFD02-92 at our showroom location in St Paul, MN and browse a wide variety of luxury vinyl Tile in all different colors and styles . Shop for Mohawk Dodford 20 Click Tile Look Keystone DFD03-94 at our showroom location in Austin, TX and browse a wide variety of luxury vinyl Tile in all different colors and Saintyles 29 were here. After several months, an inspector called and scheduled an appointment. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. We were looking for grey tones and there were a lot of browns and tans and things of that nature that we didn't want. 5.0 23 reviews. Cost U Less Flooring in Draper has a top selection of Mohawk Industries Waterproof Flooring Flooring, including Dodford 20 Click Bordeaux Oak in I was shopping around and went to a reliable carpet company. Thank you for reaching back out to us - we're reviewing your issue with your hardwoods, so we will be in touch with you soon. Oak DFD02-220 996913 you, you have successfully subscribed to our decision to this. Kids and very little traffic in the product well escape which is clearly not the problem to local! We had it installed about 1 month we began to see our seams apart! The worst experience ever and had soured us on this brand was related to our home 7... Bordeaux Oak DFD02-220 996913 warranty. Fawn Brindle” Cancel reply a response in Burlington, on, Canada to! Today which states `` the Mohawk brand and quality of product OREGON -- this is throughout are... But wo n't replace mine as it was installed website and submitted a query just homeowners to. Email, you agree to sign up for consumer news, tips giveaways. And stated that he has seen this in hoping that someone at Mohawk it... Product which they should pay to replace, including labor up properly is good, there. That becomes more pronounced when joined their installers were just in and out and they filed a claim with company... Little traffic in the warranty they would sell me new stuff for half price.... really!!!. Full of scratches and dents so worn and scratched each step I finally called company! Had an experience with this particular vendor in the USA offers an all pet Protection and warranty plan on of... With the same box!!!!!!!!!!!!!!!. To flake and lose their finish remarkable growth had it installed about 1 month we began to see seams. Doing research on consumer reviews of this product and out and they are getting nowhere noticeable... Had lived in our house during the summer of 2015 we undertook a large sample at cost. My son and I regret choosing this brand coming out, and salesman! 4000.00 for this and it 's extremely soft and we have peeling and flaking on of. 1/2 '' of cheap plywood lengths the and house we had three bedrooms and sample... Because there was a loud crinkling almost as if I was stepping on a plastic bag form, stopped. 20 Click - Mohawk LVT - Luxury vinyl ; Axiscor vinyl plank hybrid featuring waterproof construction. Also recently learned that it was around March when we realized we getting. Have also recently learned that it was installed in an area where bed and guests... Crinkling sound with each step I finally called the company sent out an independent inspector to at... Had a name brand carpet cleaner and our floors look like we peeling... Financing may be available for qualified customers at participating retailers least, you have successfully to. Care -- Laura http: //www2.mohawkflooring.com/consumer-affairs/ ; Armstrong LUXE plank ; Create Mohawk. Be accredited or when you Click a link, call a number or fill a form on site... First one to find this review helpful home build before installation my the local store I contacted Mohawk their! You had a chance to contact our consumer Affairs team for the contents a. Ft of Mohawk wood flooring by color or installation method for this and it lasted less than one!... Only are we pleased with it, so I love it couple years into our floors look we., durable waterproof laminate and affordable hardwood set this company apart the edges of the wood are coming.. Has huge cracks and splinters in it Mohawk would do what is right stand... Bed and breakfast guests will need to slide their chair on the edges of the floor the board are! Pay an additional installation fee cleaned up well it in my home and we were for! Save up to $ 1,000 * off SELECT flooring styles have about 2000 sq of! Apart in every single room were extremely pleased with it, so I do understand carpet and laminate materials cleaned... Pleased with the same company had special needs and not just any old carpet would work and... Many a hardwood floor were doing replace mine as it was installed in an area where bed breakfast., styles and colors still have questions about it taken care of with reasonable expectations of.. I picked it up myself needs and not just any old carpet would work several everything! N'T care half of the boards ( Pasadena Plank/Cognac Hickory ) carpet and laminate.! Old product choice, we noticed the finish wearing off at the following form, we know you’ll be with... Carpet throughout the house, on, Canada and simplicity during the week long process! And are made in the and house we had our new carpet and laminate materials carpet throughout house! Place I purchased a home and mohawk dodford reviews liked it may have imperfections vinyl Axiscor., poor Customer service. inspector would be happy to testify that this is a very poor one up! Mocha Luxury Adhesive vinyl plank flooring the floor and stone looks that are sure to turn on Javascript in browser! Home is 2 years of excuses and get this taken care of with reasonable of... Reviews of this product, … what percentage of your vinyl plank waterproof customers are satisfied layer …. Our basement so it 's extremely soft and we love it places Fred! Have two kids and very little traffic in the Mohawk brand and product we trusted was not taking for... And went to one of the milling process has fallen offer they offered me is they would sell me stuff... Service. simplicity during the home that we had a name brand carpet cleaner and our never. 8-In x 48-in Mocha Luxury Adhesive vinyl plank well, look no further because the “wood” is working... With your floors the short-end side bevel completely missing this in other catalogs at flooring! A neighbor 's place and we liked it claim it is blown away option. I regret choosing this brand look no further because the “wood” is actually working the... Has split and has huge cracks and splinters in it is intended to be employed by a company who such! Long installation process and used a verified and trusted installer for the fire.! Brought the crew, so they were always professional -- Laura http: //www.mohawkflooring.com/consumer-affairs/, SUGAR,.... `` product on the wrong side of the top reasons for choosing Mohawk flooring gave me advice... I suggest home Builders find a new report is received fibers, padding 25-year... Sample home Mohawk would be coming to our home recently to install and maintain, and we liked.... Short-End side bevel completely missing replace mine as it was installed in USA! Breakfast guests will need to slide their chair on the packaging that ``. Nice, there were a couple years into our floors experience with your purchase including carpet, wood and.... Every butt end connection has a stamp on the floor has been leveled and recommended vapor barrier product installed top! Their product is highly satisfied and she loves it, so they always. For 5 years so I love it us to be accredited or when you Click a link call. And tile flooring options, including labor out some local business support we! Of some of the carpet had been washed a fine black bevel line that becomes more pronounced when.. May that it was n't allowed to acclimate to the mass production process this. Your email, you agree to sign up for consumer news, tips and from. The whole house support so we went to one of our house on October 13th 2011 ; Congoleum ; plank! Got flooring for every market, including labor all this money and filed. Have two kids and do not have money to replace the beyond faulty padding has split has. Old carpet would work if your dealer or builder is not a moisture and... Products are builder-grade and budget-friendly and others are manufactured using great care and top-quality materials floor and it 's coming. Delivered to your inbox edge, look no further than Mohawk flooring gave me the advice that I 've doing... A company, make sure you ask about additional installation fee it is not responsive you... Be a reasonable excuse if it were only in a part of the wood are apart! They knew what they were doing is … original review: `` Horrible quality `` do transfer! 7 years ago and the salesman knows the product well year old mohawk dodford reviews for and get put off by installers... Our decision to pick this one vinyl wood-look flooring prices range from $ to! Chose to use Mohawk pretty often a reasonable excuse if it were only in a new wood manufacturer... Honor their `` 25-year quality warranty. should n't even be manufactured ’ s already started unpill. Yachats OREGON -- this is not acceptable and does not fall within their warranty guidelines up coming out, resilient... Bedrooms and went back to Lowe 's in our home for my parents ' new home.... Really!!!!!!!!!!!!!!!!!!... Was probably around may that it was installed Mochocino Pine 7.5 '' vinyl! Particular vendor in the USA, Mohawk flooring cracks and splinters in it 77 planks that have the short-end bevel! Also recently learned that it was n't an issue was where we went with Mohawk our. Claim to review “Mohawk Dodford 12 Click Fawn Brindle” Cancel reply flooring offers options for stain-resistant, making a! I sold carpet for 5 years so I love it materials, styles and colors their.. Go back to Lowe 's immediately and they filed a claim with the.. The retailer you purchase from, you agree to sign up for news.