Lucy in the Sky Liverpool Claimed Review Save Share 333 reviews #16 of 1,353 Restaurants in Liverpool Cafe British Vegetarian Friendly Exchange Street East Unit 2, Imperial Court, Liverpool L2 3PQ England +44 151 236 9447 Website Open now : 09:00 AM - 3:30 PM COVID-19 update: See the added health and safety measures this property is taking. I HAVE NOT RECEIVED MY ORDER. Thanks for your feedback. UNTIL I DECIDED TO SHOP AT LUCY IN THE SKY[redacted] ::: I placed 2 orders with this store; 1st: 29/04/2016 order ID . Lost or stolen. Ive personally only ordered dresses with a specific ship by date snd they usually come within 3 - 4 days. -Kate. The woman who emailed me back gave no explanation to why my dresses didn't come and only told me that she cancelled my order. In general, international orders take 2-3 weeks to be delivered, though can be shorter or longer, depending on the style and your specific location. Lucy In The Sky consumer reviews, complaints, customer service. Thanks for your feedback. Over 90% of Sky customers seeking help quickly get it through the available online channels. -Kate. 90015 Hi Hailey, Thanks for your feedback. Thanks for your feedback. The customer service is out of this world. Any trade marks/names featured on this Website are owned by the respective trade mark owners. We ship from Los Angeles, and most orders do go out within 2 days, some up to 10 business days. Additional information is available at www.FHFA.gov, on Twitter, @FHFA, YouTube, Facebook, and LinkedIn. You can activate your new camera, view your photos, manage and monitor. I unfortunately missed the return window for the dress, but thought I would ask anyway just in case. Amazon.com: Customer reviews: Lucy in the Sky -Kate. Yes! I ordered the Kayden Dress in black. We ask for your name, telephone number, home address, email address and age for, We may contract with other companies to provide certain services, including. I have emailed twice and now we are scrambling for a dress for homecoming the week of. My dress was supposed to be here on Mar2-Mar8 and was told it would be mar 24! -Kate. She contacted the customer service email on 10/6 and received no response; tried again on 10/10 with no response. Do you agree with Lucy in the Sky's 4-star rating? After using the chat, they told me that they wanted to cancel the order because the dress I had ordered had been out of stock and wouldnt be back in stock for another four weeks. Completely different material than pictured. All orders are charged in USD - our website may show you the estimated equivalent amount in your local currency (this can be changed under 'My Account' of the website. Please email us at resolution@lucyinthesky.email so we can assist you further. Call costs from other providers will vary. Service 527 Unfortunately, we cannot expedite orders specifically beyond the timeframe listed on the product page. I ordered 4 items and once I received 2 of them and saw how bad the quality was. what is the average shipping time? Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to www.lucyinthesky.com. If our system does not recognize your email, it means that you may not have registered an account - you can register an account with the same email used to place your order originally, to have access to all your order information. We're so glad you were able to utilize our 24/7 chat! Horrible customer service. LUCY IN THE SKY LIVERPOOL - Central Liverpool - Tripadvisor If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. Im very disappointed. Company is a scam that sucks money and slow on delivery even though all items stated are in stock. Followed up shortly after the purchase to make sure everything was ok. HOW DO I CHECK DELIVERY STATUS OF MY ORDER? This cost is not covered or charged by us and is the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. Since Sky contact numbers change every time you look at the Sky help pages, you can call the general Sky customer service number 0333 7591 018 which is open Monday to Sunday from 8.30am to 11.30pm. We ask for your name, telephone number, home address, email address and age forcompetitions, prizedraws, or newsletter sign ups. Not only are the dresses from the site super cute and have good variety of styles, length, and color, but the customer service is amazing as well. Do not order from here. We'd love to make sure we make this right and find a resolution. Lucy in the Sky Reviews, Complaints, Ratings I am very disappointed as will now have to cancel and wait for our money, which sounds like from reviews takes awhile. Customer Service number - O2 Community Sky Fax. SHIP'S CELLAR PUB, York - Menu, Prices & Restaurant Reviews - Tripadvisor Casandra is literally the best person everI was struggling on how to figure out my store credit because I couldn't find the email but she merged my credits for me and helped me get my money back!! Any orders which are returned to sender will be processed for store credit as per the return policy on our website. -Kate. It makes total sense why they only give you store credit, or else they'd be out of business! Phone Email. For my troubles, I've been offered a $25 store credit. . I feel tricked and pissed off. Please note we cannot ship express orders to University/PO Boxes. If you believe your item is faulty, please contact our Customer Service team viavia email to shop@lucyinthesky.emailwith your order number, photo of the fault and a brief description. Lucy In The Sky Midi Dress - Black - Alice. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. This may prevent you from taking full advantage of the website. Tip for consumers:Do not order from themif u feel like u have to atleast use PayPal when checking out so when u dont receive ur dress PayPal will return ur money after waiting months from original purchase date. Hi Kristina, Direct number; Sky Freephone customer services: 0800 151 2747: Alternative free telephone number: 0844 800 0040: Main 0344 number: 03442 411 653: Alternative Lo-call number: . Write a review Sign in. Hi Chloe, Thanks for your feedback. I NEED TO CHANGE MY ADDRESS OR CANCEL MY ORDER, HOW DO I DO THIS? Intellectual Property, Software and Content. You should check this page from time to time to ensure that you are happy with any changes. We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know at shop@lucyinthesky.email if you have any complaints or comments. They are constantly moving as not to get found. I never got any notification from them that my dresses would be late or anything. i live in texas and ordered a dress on sunday earlier this week. We may also send you from time to time (by email) information about products and services and details of promotions and special offers from Lucy in the Sky, Inc. Update 2/28 - Kate, I already received a response earlier today from your 'resolutions' team and they refused to refund for the 2nd dress. Contact Centre & Operations Archives - sky Unless expressly stated to the contrary to the fullest extent permitted by law, Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with, You agree to indemnify, defend and hold harmless, The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and. ADD ONS. Please let us know if we can help any further. We accept PayPal, Credit/Debit Card, Apple Pay, or AfterPay for U.S Customers for payments. Any orders which are returned to sender will be processed for store credit as per the return policy on our website. If you need to make adjustments to your order after it has been placed, please reach out to us as soon as possible, preferably through Live Chat, or at shop@lucyinthesky.emailotherwise. We will not be liable if for any reason this Website is unavailable at any time or for any period. GetHuman does not work with Sky's customer support operations, directly or in any . If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. Check out what 6,864 people have written so far, and share your own experience. If you're reaching out to us regarding an order, please have your Order ID in your message. If you please email us at resolution@lucyinthesky.email we can assist you with a return. There was an error with the shipping option which meant it would take longer than the date i was shown.The agent was polite and professional and pointed out my mistake on the payment page. Prom season is here, and you deserve to look and feel amazing for your big party! We do not have any paid partnerships with any influencers; we only post real customers wearing the products we actually sell, so this really disappointing to hear. . In order to have an account with AfterPay, you must: - Have a valid and verifiable mobile number, -Use a US Mastercard or Visa credit or debit card to make a purchase. We're sorry to hear about your disappointment with our return policy. Lucy in the Sky - Rotten Tomatoes - Movie Trailers | Reviews - Rotten You would have received multiple shipping notifications if this is the case. Have e-mailed twice in the last week with no response! Please note that we do pay for all shipping and delivery costs; but for international orders, taxes and/or duty fees may be charged on delivery of the order by your local government. I DO NOT RECOMMEND THIS COMPANY! This policy is effective from 01/01/2016. AfterPay is a payment platform which gives you the choice to pay for your purchases via 4 simple interest-free installments, with 25% of your order total paid immediately, and the remaining amount paidevery 2 weeks, over 6 weeks. I NEED TO CHANGE MY ADDRESS OR CANCEL MY ORDER, HOW DO I DO THIS? Unfortunately after an order has shipped with USPS we cannot update a shipping address. You can also visit this article for more information on getting support! No further information is required on your end, the return label has all your information. AfterPay is a payment platform which gives you the choice to pay for your purchases via 4 simple interest-free installments, with 25% of your order total paid immediately, and the remaining amount paid. Is Lucy In The Sky Legit & Ethical? Is It Really Trustworthy? (2022) Cassandra M. went beyond. Ordered a dress for my daughter homecoming and it NEVER came. Contact us - LUCY IN THE SKY Shipping Returns General Sizing Payment LUCY IN THE SKY Help Centre . Annoying, right?! Find top links about Lucy In The Sky Login along with social links, FAQs, and more. This Privacy Policy Statement only covers our Website and does not cover any other website. Please email us at resolution@lucyinthesky.email for further assistance. Do not buy from them. Contact from abroad. Contact Sky | Fastest, No Wait Time - GetHuman People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I've lost $120 to Lucy In the Sky and received nothing. Shop now at www.lucyinthesky.com, To find more information about reviews and trust on Sitejabber.com please visit. We'd love to hear from you so that we can find a resolution. However, our order arrived two days late and was not usable, therefore, for my daughter's graduation. If a new order is needed urgently, we can issue the store credit in advance once the package has been dropped off to USPS and the tracking has been scanned in. We'd love to find a resolution you can email us at resolution@lucyinthesky.email for further assistance. I'm convinced company is run out of a basement and lack computer skill to process anything. Lucy in the Sky, Inc is committed to ensuring that your privacy is protected. Contacting Sky | Sky Help | Sky.com Hi Veena, Thanks for your feedback. Lucky in the Sky has good web ratings overall. After waiting since November, I feel as though I should be compensated for this order because of what a negative experience I have had. Seven things you didn't know about "Lucy in the Sky with Diamonds" Moving home . The company helped issue credit for this matter to purchase a new item as soon as possible. Lucy in the Sky - Home | Facebook Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Really bad. We would suggest to double check your card details. After using the chat feature, I found out that they wanted me to cancel my order for one of the dresses and give me store credit for it (not even a refund to my original form of payment) I was understanding, because they told me that the other dress that I ordered was on its way in the next 2 to 4 weeks. Help and support; Contact BT; Back. CABLE TV. I can always count on you for the best quality and accurate fit. They have such cute styles, but the clothing quality is so bad. Did all refunds go to store credit or were some people able to get a full proper refund? They take your money and hope you forgot about the order because they'll never say anything unless you reach out, Hi Colleen, This page was last edited on 12 October 2022, at 14:56 (UTC). CAN I EXCHANGE MY ITEM FOR SOMETHING ELSE? You either have to be put in a que in live chat with at least 100 people ahead of you or wait 48 hours for someone to respond to your email. Thanks for your feedback. I don't think you got it! Awful quality (paper thin and/or very sheer) & poor design (way too short, inaccurate sizing). Overnight orders shipped Friday will be delivered Monday. They're all photographed wearing size Small. Lucy never replied to me or PayPal. If you ever need sizing help please email us at resolution@lucyinthesky.email so we can better assist you. I foresee no dress, no money returned and no reply. If we are unable to contact you we will treat the order as cancelled. Ordered a dress 10/12 in anticipation of a delay (their site said Nov. 5 would be MAX date of arrival). I have never been able to complete a return that quickly. Customer service is awful. Besides that, the customer review rating on Better Business Bureau is 2.8-stars. Published by 9138-4529 Quebec Inc. on 2022-08-31. Hi Grace, Thanks for your feedback. My daughter had 10 other friends that never received dresses for homecoming eitherorder months in advance.the one friend that did receive dress it looked nothing like pictures and was completely see thru and had a hole in side stitching. You must not establish a link from any website that is not owned by you. Purchased a dress that ended up not fitting well, went to return only to learn that they only offer store credit refunds. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. Any orders which are returned to sender will be processed for store credit as per the return policy on our website. Hi Elena, Thanks for your feedback. I was so disappointed in the quality. They wasted no time taking my money but today is 10/7 and I have not received a tracking number and they have not replied to my last email I sent them yesterday. We do not have a customer service phone number at this time - feel free to reach out to us at shop@lucyinthesky.email or resolution@lucyinthesky.email:) Breaching this provision would constitute a criminal offense and www.lucyinthesky.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them. Late for the sky customer service - eayfli.webdesignsolution.info You can see an estimated delivery time for each style by going to the specific product page and selecting your size, and in your Order History on the My Account page and/or in your email confirmation. What a terrible return policy for a online store. -Kate. Hi Denver, We may contract with other. Contact SPYPOINT | Fast Customer Service/Support 2023 - JustUseApp - Check in with your local post office, as packages are often held there for pick up. -Kate. CAN I APPLY MY STORE CREDIT AFTER I PLACED AN ORDER? Sky Customer Service Contact Information | Updated Guide - DoNotPay Both dresses arrived back to back and they looked nothing like it did online. Thanks for your feedback. -Kate. Remember, you can do most things online at Sky.com. Please read the email in full, there may be pertinent details which may have been missed. Thanks for your feedback. 03337591728. We would love to help assist you with this issue. How can I contact Lucy in the Sky? I ordered a skirt set and I checked out their sizing guide which matched everything aside from hip sizing (the circumstance around the largest part of your booty). It said delivery between 9/30 and 10/12. My daughter has an event Nov. 19. Return policy is awful and as slow. As soon as you place the order, it is processing on our end. Horrible return policy. -Kate. The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Tip for consumers:Absolutely no refunds unless it arrived damaged. Store credit refunds are processed within 3 to 4 weeks of your return being received, due to Covid delays; and are valid for 12 months from the issue date. If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. I have twice ordered from this website (years apart) and both times my items were not sent out. After I returned both dresses, they refuse to refund my money for the 2nd dress. I placed an order for a dress on march 26. i have been trying to call and no one answers the phone. We're so sorry to hear that your order had quality issues. Our regular return policy applies to all orders made through AfterPay. Lucy In The Sky Cafe Claimed Review Save Share 260 reviews #7 of 214 Coffee & Tea in Kuala Lumpur $$ - $$$ Cafe European Vegetarian Friendly 167 Jalan Tun H S Lee, Kuala Lumpur 50000 Malaysia +60 3-2022 1526 Website Closed now : See all hours See all (160) Ratings and reviews RATINGS Food Service Value Atmosphere Details PRICE RANGE $3 - $8 Please email us at resolution@lucyinthesky.email so we can look into this for you. . 2. Just go to the Order History section, and view your order to see the 'Create Return Label' function. Please contact us via Live Chat for 24 hour customer care. Lucy in the Sky has a consumer rating of 2.82 stars from 1,067 reviews indicating that most customers are generally dissatisfied with their purchases. Unfortunately, we are not selling our styles to other retailers at this time. There are thousands other options. - Your order may have been shipped in multiple parts, so the other products in your order may be coming seperately. If you need your dress for a specific date you might want to find a different one. Returned the dresses in a timely fashion, expecting a refund but was only offered a store credit! Lucy In the Sky does not provide a direct phone number to contact the company, making it difficult to communicate with customer service when all the emails you receive are automated. All our models are approximately 175cm tall. Normally, I don't like ordering online because of how hard it is to return stuff but this was super easy! This site promises to ship an item by a certain date. -Kate. Products used:Dresses- tried to use but material was see through and sizes incony, Hi KA, This privacy policy sets out how Lucy in the Sky, Inc. uses and protects any information that you give Lucy in the Sky, Inc when you use this website. Lucy in the Sky is an online clothing retailer offering high-end styles at super affordable prices. The average timeframe is about 2 weeks all together, though can be longer or shorter, depending on processing time and potential customs delays:) Lucy In The Sky Reviews: Should You Try It? | ClothedUp These used to work but not sure if they are still valid numbers. -Kate. Free FedEx Shipping, over US$75. The email is a series of jokes about the customer service of a fictional company Lucy in the Sky. Hans from Lucy in the Sky was very proactive in getting back to me in a timely manner. Shop now at www.lucyinthesky.com. Please use the following size guide to help determine your size of clothing. Hi Mandy, You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Tip for consumers:Do not buy from this company. We do make it as transparent as possible indicating it on our FAQ to be read prior to ordering and easily on every individual dress page.You can email us at resolution@lucyinthesky.email if you need further assistance. Save. How useful is that if the items never come? For example, the Trustpilot rating is 4.2 stars, which is an average of over 6,000 reviews. These linked sites have separate and independent privacy policies. You'll soon realize why they don't allow real customer reviews on their site Hi Emily, Tip for consumers:Cannot get a refund, only store credit. If it was possible to give negative stars I absolutely would. I focused on what I cared about which was waist sizing and chest but hip sizing didn't match mine. If i order now when i will receive it? DO NOT BUY FROM THEM. All international orders are shipped with DHL International Packet Plus. By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. We do not provide information to these agencies or companies for marketing or commercial purposes. Closed now : See all hours. I regret buying anything from them. I have been shopping online for over 20 years and have NEVER been tricked into accepting a store credit. HELP & SUPPORT. They have yet to respond and emails were sent over a week ago. If all your styles have a 'Within 1 Business Day' shipping timeframe, you will see an FedEx overnight option at the checkout, which is guaranteed 1 business day domestically and 1-5 business days internationally (Monday to Friday). We are not doing wholesale at this time. HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP? All prices advertised are subject to such changes. -Kate Read 1 more review about Lucy in the Sky MI Michelle 1 review US A day ago Merry was fantastic! Haiker Rojas. We're sorry to hear that you had issues with your orders. I emailed on 9/16 noone has contacted me. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. I ordered my dress september 13 it's now october 1. is it supposed to take this long? Her real name is Carmen and she is secretive about her backstory. Luckily I was able to return it and get store credit pretty quickly. Please read the product description of each item carefully before purchasing. KYLA can provide quick and real-time responses to your SKY service concerns. There are a number of Sky departments, and you can usually make your way to the right one through the main customer services contact number which is 0333 7591 310. This store has a great selection of dresses but unfortunately 1/3 of the dresses I've ordered was not what I expected based on the photo. Distraught in Australia, she takes comfort in her friends' happiness and turns her sights onto the surfer (and best friend's brother) Nathan. WHY DIDN'T I RECEIVE AN ORDER CONFIRMATION? Number one rule--- if they don't have a number to call, do not give them any money whatsoever. So glad we were able to help! WHEN SHOULD I EXPECT TO RECEIVE MY STORE CREDIT? You have to wait 14 days to cancel, and are supposed to receive a refund within 10 business days after that. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests. Its pathetic that they do that to customers. In November 2022, I ordered for dresses from Lucy in the Sky. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. Shein has better quality than this garbage! Tip for consumers:Plan on either ordering 6+ months in advance, or just dont order from them. FHFA Announces Targeted Increases to Enterprise Pricing Framework We're so sorry to hear that there was an issue with your order. Customers have had difficulties with returning items as well as receiving items (plus, they only offer store credit for returns). , over 6 weeks. Have something to share about Lucy In The Sky? These government-sponsored enterprises provide more than $7.3 trillion in funding for the U.S. mortgage markets and financial institutions. Twice now, I have not received an order or refund. Order from a different boutique. We're so sorry to hear about the order. I had talked to 2 other reps there and they did not help AT ALL! Faq - Lucy in The Sky Calls to these numbers are free for Sky Talk customers, but for Eir customers' calls can cost up to 5.3 Cents per minute, plus a 9.7 Cent connection fee. -Kate. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur.