As a team of sneakerheads, we also like to take our time when it comes to rarer or grail worthy pairs. 5.1. KLEKT Support ML Michelle Lampka 1 MC Feb 4, 2023 Verified Poor customer service The cost of shipping increased from 18 to 40 abd my shoes arrived past the 7-12 days deadline. This is my order Id #63krehew-544486, but I cant track my order, where is it? 8.11. KLEKT delivers a service that ensures items sold to buyers are 100% authentic. 5.9. 8.16. Registered Users means any person who has an active account with KLEKT UK; 2.1.6. And, if you do close your account as described in this paragraph you will still be responsible to pay us for any fees incurred up to the point at which you closed your account. hello, i ordered shoes a week ago and it still says waiting for seller to ship and i sent a couple of emails asking about when will it arrive as i will be leaving this address soon and it says it can take up to 14 days from the day of the purchase but the seller didnt ship yet so can i just get a refund if it will take longer than 14 days this is my order ID 1270ch3p-665415. 21.5.2. access to your account is required so that you can complete any obligations in respect of purchases or sales made prior to closure, for example making payment and arranging postage or delivery of items. That was definitely a memorable one! If we are satisfied with the item, we may cancel your order. Where we take an action as described in paragraph 20.1 we will use our reasonable efforts to avoid or reduce impact on other users. Maybe some day. These Terms also govern your relationship with us (and with other Registered Users) when you post an item for sale or make a purchase using KLEKT UK. Their marketing about no tax is a lie. You agree that we may use the Registration Data to initiate communications between you and other Registered Users. If you list an item for sale through KLEKT UK, you agree that any payment due to you for an item that you sell through KLEKT UK will be made through us. Other than as described in this paragraph 23, no changes to these Terms, nor exceptions to any policy, will be binding on you or us unless agreed in writing. 8.13. TIME SCALE IS APPAULING THEY WERE FOR A PRESENT FOR MY SONS 21ST ON 27TH DEC. (g) is likely to deceive any person; 16.4.8.8. (e) promotes sexually explicit material, violence, any illegal activity or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; 16.4.8.6. 24.1. We do not accept business use on KLEKT UK. LAW AND JURISDICTION28.1. KLEKT @KLEKTofficial . For more information about the postage and delivery, please see paragraph 13. Our courier may leave the item with anybody at the address you have given us for delivery, provided that they are or appear to be at least 18 years of age. However, thats now shifted to Air Jordan 1s and believe me, some of the fake Air Jordan 1s that we see are crazy. When you place an order, you will receive an automated email confirming your order. If one or more of your accounts has been suspended or terminated by us you must not continue to use any other accounts you may have, or create any new accounts, without our permission. Once a Buyer enters the checkout page, the total price the Buyer will pay will be the Purchase Price quoted in euros (). This is one of the easier mistakes made, so triple check the sizing before sending. Website means the KLEKT website at www.klekt.com provided to you by KLEKT UK; and. negligent fraud). If an Air Dior Jordan 1 is coming through the warehouse, were going to take our time because we know how premium and rare this shoe is. 7.8. As sneakerheads themselves, our expert authenticators have years of experience within the community. 15.2. I'm in the US and know nothing about this company! Hello, a month and a half ago, I ordered shoes. Get your authentic sneakers and. If you object to any or all of your personal information being made available, please contact us using the details below. Although Klekt is based in Cologne, Germany, they opened a new location in the Netherlands in early January 2021. The item becomes your property and responsibility from the point at which it is delivered to you (or to a safe place you have chosen for delivery or another person you have asked us to deliver it to instead of you). KLEKT - Buy and Sell Authentic Sneakers, Streetwear, Accessories and More BRANDS SNEAKERS KLEKT | USED STREETWEAR ACCESSORIES BLOG No Hidden Fees! We are Authenticated By Ltd trading as Klekt.com, a company registered in England and Wales. 21.6. 13.7. If we believe that a Seller or Buyer attempts to interfere with the free and fair operation of the KLEKT online platform, or creates artificial, false or misleading information, or information Appearing to mislead with respect to pricing or demand for a product on the KLEKT online platform (all of the foregoing in KLEKTs sole discretion), then, without limiting any other rights of KLEKT, KLEKT reserves the right to do any or all of the following, in its sole discretion: 15.7.1. remove any or all of the users listings from the Services; 15.7.2. cancel any or all of the users orders pending through the Services; 15.7.3. withhold any payments due to the user; 15.7.4. place limits on a users buying and selling privileges; 15.7.5. notify law enforcement of the fraudulent activity; and. I can not sales return and i want buy it again use new price because it have not delivered. 6.1. 15.5. ENTIRE AGREEMENT26.1. Any such advice is provided to you at no charge to help you get the most out of KLEKT UK and make using them a positive experience for both you and other users. On average, after placing an order, you can expect to receive your item in 7-12 Working Days. If you would like to cancel your account, please contact us as set out in paragraph 3.4 and confirm the reason you want to cancel. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. Your real card info stays hidden. 11.3. If a Seller provides a counterfeit item or attempts to defraud any Buyer or KLEKT, KLEKT reserves the right to do any or all of the following, in its sole discretion: 15.2.1. remove any or all of Sellers listings from the Services; 15.2.2. cancel any or all of Sellers orders pending through the Services; 15.2.3. withhold any payments due to Seller; 15.2.4. place limits on Sellers buying and selling privileges; 15.2.5. ship the item back to the Seller at the Sellers cost; 15.2.6. temporarily or permanently suspend Sellers account; and. KLEKT is one of Europe's leading online sneaker markets. 7.12. Everything from the colours, materials, shape, smell and box was 1:1. Cheers. General notices about KLEKT UK may be posted in a prominent place on either. I have bought forces pn 6th january and since then I didn't got any confirmation email by klekt and I contacted their support but they do not respond too, what is the problem? No entiendo nada , If we are unable to take payment for any reason we will contact you and ask you to make payment by an alternative method. We check every sneaker thoroughly, whether its an Air Jordan 1 Mid or a Nike Air Yeezy 2. 21.7. 8.4. We reserve the right to suspend or terminate your account or any listing at any time for any reason, including if: 5.6.1. you provide any information that we reasonably believe is untrue, inaccurate, not current or incomplete, or that we are unable to verify as being true, accurate, current and complete having made reasonable efforts to do so; 5.6.2. we have reasonable grounds to suspect that any of the information that you have provided is untrue, inaccurate, not current or incomplete; 5.6.3. you commit any breach of these Terms or we have reasonable ground to believe that your listing breaches any provision of these Terms; 5.6.4. it appears clear to us that there is a material error in the listing and it would not be practical to ask you to correct it (or you refuse to correct it). Of course, thats not to say that you cant start to learn about replica sneakers from home, but having real experience of fakes, authenticating and the sneaker/streetwear scene as a whole will definitely help. We reserve the right to open an investigation in accordance with paragraph 15 if we are unable to verify your identity. One question we often get asked is what does it take to become an authenticator on KLEKT? So today is your lucky day! Two weeks ago I ordered a pair of Yeezys Zyon and money was transferred to your company, but I didnt get any mail and I cant neither see my order status on the app so Im a little worried whats up with my order. There has been fraud on my bank checking account for purchases made on this website using my debit card number. 8.8. the Purchase Price of the item involved in a dispute; or. If you know whats hot, whats in the latest drop and what the next hype sneaker is then this will increase your knowledge. We may update these Terms from time to time, as described at the top of these Terms. 18.1. In this case the rules described in paragraph 21 will apply, except that we will not delay closing your account for any reason and we will refund any amounts you paid in respect of incomplete listings which were canceled as a result of the closure of your account. If we discover, or have reasonable grounds to believe, that you have concluded a purchase or sale outside of KLEKT UK in breach of these Terms, we will charge you a fee equivalent to the Service Fee as if the sale had been made through KLEKT UK. I am writing the review based on my own experience. 17.1. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Before confirming the sale, make sure that the item you have listed is the correct size. 17.2. As you can see, becoming an authenticator at KLEKT is no small feat. We will not necessarily see or be aware of any enquiries that you submit to any third parties who provide Third Party Content. Chatting to James Gooden, Lead Authenticator of KLEKT, we'll give you a closer look at all the skills you need to become an authenticator. If a dispute arises between you and a Buyer or Seller, or between you and us, we suggest that in the first instance you contact us using the details set out above. 14.5. If you do not make arrangements for re-delivery within 20 Working Days then we may cancel your order. Select the time period that you want to list the item for, from one week to two months. The cost of shipping from the Seller to our warehouse and from our warehouse to the Buyer will be payable by the Buyer and is included in the Service Fee. Sign In Forgot Your Password? Once the authentication process is complete and the item has passed the authenticity tests, we will deliver the item(s) to the delivery address that was provided in your order. However, certain sections of KLEKT UK and certain functionality (including the ability to list an item for sale or to purchase an item) are only available to Registered Users. We reserve the right to investigate complaints and violations of these Terms and, to the extent permitted by Applicable law, may take any actions we deem appropriate, including suspending your account and charging your credit or debit card for costs we incur as a result of the violation. The law imposes special rules on sales where a trader is selling an item to a consumer (an individual acting for purposes which are wholly or mainly outside his or her trade, business, craft or profession). Just Sneakers & Streetwear + Shipping. The cost of shipping increased from 18 to 40 abd my shoes arrived past the 7-12 days deadline. However, we do not give any promises about the accuracy or completeness of that information or the accuracy of any information (including, without limitation, Registration Data provided by Registered Users). To amend your listing, you must do so by contacting us as set out in paragraph 3.4, state the listing you would like to amend and the changes you would like made. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. As with any online platform, you should make all reasonable enquiries and exercise all appropriate caution before making a purchase through KLEKT UK, particularly where you are purchasing a high-value item. KLEKT UK will charge 5 for the Shipping of the item to our Authentication hub which will be accounted for in the final price. The one thing I say to all my authenticators is How would you feel if you opened the box? Were trying to make that purchase as special as possible, something we do by sharing a passion and knowledge for sneakers and streetwear. You must ensure that someone is at home on the delivery date to accept delivery. Needless to say i am highly pissed off about this! 16.4.8.10. If an item is purchased, you will only receive the Seller Price. I was in touch with customer service and they were barely helpful, not apologetic abd borderline rude. If we terminate a listing (in accordance with paragraph 5.6), you must not re-list that item without our permission. The Seller must confirm the purchase within 24 hours. Over the years theres been some really, really good fakes that Ive seen. We connect Sellers with Buyers and ensure that all items are 100% authentic. If you do choose to register you will be required to show that you have read and understood the Terms by ticking a box on the registration form. 7.4. 19. 5.10. Tag someone who needs to see it Hit the link in bio or product tags to buy/sell your new & USED sneakers & streetwear @ocean.of.gadgets #klekt #teamklekt #klektmoments #klekttakeover #sneakerhead #sneakers #sneakerheads #nike. Zero stress. Be safe from hackers and unwanted bills. Skip to main content The Sole Supplier Men The details really depend on the shoe thats being authenticated. 14.4. It is a requirement of these Terms that this paragraph 16 is strictly complied with. Firstly, well take a look at the packaging. You must not offer an item for sale on any other Website or through any other method whilst it is listed on KLEKT UK. If you are interested in becoming an authenticator at KLEKT then make sure you visit our website where well post job opportunities as and when they become available. KLEKT is Europes original sneaker and streetwear marketplace, connecting Once we obtain the item from the Seller our professional authentication team will personally inspect the item within 3 Working Days. Prevent apps from taking your money without permission. We would hate for your sale to be cancelled if you've mistakenly sent a UK11 instead of a US11. 5.8. If you are still unable to locate the email please contact us as set out in paragraph 3.4, to check that your order has been received. You might know how to spot a fake Air Jordan 1 Air Jordan 14, but what about the latest Air Jordan 1 Mid thats just dropped? Youve got to think, if theres 150,000 pairs of an Air Jordan 1 being made, theres no way that each pair is going to be inspected by hand. Click Settings > Security Enter your existing password. The KLEKT UK include content, services and hypertext links to Websites owned, operated, controlled and/or provided by third parties (Third Party Content). You must ensure that you have the copyright and all other rights in any content that you include in your listing, including any photographs and you will reimburse us if we suffer any claims as a result of your submission of any content in contravention of this paragraph 8.11. How do I change my account password? Please read the Terms carefully before you start either: browsing KLEKT UK, registering an account, listing an item for sale or making a purchase. Order id: 807019. You acknowledge that we may in our absolute discretion refuse to allow the item to be posted on KLEKT UK, remove the item which has been posted, freeze or close your account at any time as more fully set out in paragraphs 5.6 and 15, particularly where we are unable to verify your identity. If you have any active listings at the time you notify us that you want to close your account then we will assume that you also want to end these, and we will consider this as a request to cancel all current listings. News from the Klektive The KLEKT Release Report - Week 9/2023 VIEW POST SELEKT: The Air Max 1 (2023) VIEW POST Inside Team KLEKT - Top 5 Picks with @pucineg We may allow registration using accounts registered with Third Party Accounts. If you wish to cancel a listing in any of the circumstances described in paragraph 14.2, you should contact us immediately as set out in paragraph 3.4, stating which listing you would like cancelled. Once received, we will consider your cancellation request within 3 Working Days. 16.5.1. not to reproduce, duplicate, copy or re-sell any part of KLEKT UK in contravention of the provisions of these Terms; 16.5.2. that in uploading any material to KLEKT UK you will not impersonate any person, misrepresent your identity or affiliation with any person, or give the impression that the material emanates from us (if this is not the case); 16.5.3. not to access without authority, interfere with, damage or disrupt: 16.5.3.2. Nothing in these Terms will limit in any way our liability for: 18.8.1. death or personal injury caused by negligence; 18.8.2. fraud or fraudulent misrepresentation; or. If we are satisfied with your cancellation request, we have received the item; we will inspect the item for any damage. Sign up for exclusive early sale access and tailored new arrivals. 18.6. Input your search keywords and press Enter. In this video I am going to show you my first ever purchase from Klekt. Hello, 20. Fake pairs of Air Jordan 1s and adidas Yeezys are now extremely close to the real thing which is where our expertise comes in. 14.10. 7.13. Listed below are our top recommendations on how to get in contact with KLEKT Sneakers & Streetwear. we thrift. 24.2. 5.2. buyers and sellers from around the world to get their hands on the most 24.3. He vendido unas zapatillas air Max Evo. - or - Activate Account Resend Activation Email Support Privacy Legal Licenses and Complaints Accessibility Security Hyperwallet is a member of the PayPal group of companies and provides services globally through its affiliates. 8.12. 15.1. KLEKT is Europe's oldest online marketplace for buying and selling authentic sneakers and streetwear. 179 . 6.3. If the Buyer has cancelled the order due to unlawfulness or illegality, breaching the Terms, we reserve the right to suspend or close their account in accordance with paragraph 5.6. You must only purchase an item that you genuinely intend to purchase and in respect of which you have sufficient available funds to pay the Purchase Price (including the Service Fee associated with the purchase of the item). I have bought forces pn 6th january and since then I didn't got any confirmation email by klekt and I contacted their support but they do not respond too, what is the problem? However, nothing in these Terms is intended to override your ordinary legal rights and we will comply with our legal obligations to accept returns and issue refunds where otherwise required by law. Get a free Virtual Credit Card to signup for Subscriptions. 295 Number of Organizations $307.1M Total Funding Amount 139 Number of Investors. Based in Cologne, Germany, Klekt today is one of the largest sneaker and streetwear marketplaces in the world, with one of the biggest audiences to match too. The shoe was actually a real Black Toe Jordan 1 but the seller had changed the ankle and heel panels for a blue set, stamped the fragment label on and shipped it in. 9.2. When using KLEKT UK, you accept that communication with us will be mainly electronic. 5.6. If were talking about some specific brands or shoes, there are a few big giveaways that we can spot. You must also not list an item for sale if it is on any list of prohibited items we may post on KLEKT UK from time to time. 7.10. Only a director of our company can agree to any special change to these Terms or policy exception and any statements made by any other representative of ours are not intended to be legally binding. Cause StockX, Slang, and GOAT do in hand authentic checking. 13.9. If unresolved, we may provide the Buyer with the Sellers information to pursue the complaint privately (as described in paragraph 15). We may do this either during the term of the listing or after it has ended. 15.7.6. temporarily or permanently suspend the users account. Rating 4.0/5 Votes 76 KLEKT: Authentication Lab 434,787 views Jan 8, 2019 250 Dislike Share Save KLEKT 15.8K subscribers Every detail matters at the KLEKT Authentication Lab. Once we have received the Service Fee from the Seller, we will send the item back to the Seller and reserve the right to suspend or close their account in accordance with paragraph 5.6. If your breach of these Terms causes us to incur any liability to another user or a third party, you will reimburse us for any loss, damage, cost or expense we incur as a result (including legal fees).