ticketek marketplace refund ticketek marketplace refund

Emergency Services Police, Fire and Rescue Service or other Emergency Services. What is the Ticketek Marketplace Terms and Conditions for? (Receipt required for Doctors note refund up to 50 or equivalent). Buying Tickets on the Ticketek Website Step 1 - Sign in to My Ticketek Make your ticket buying experience easy by registering with My Ticketek, then signing in each time you visit the website. Website doesn't work. We discuss whether its cheaper to book your trip yourself or through a travel agent, and go through some money-saving tips for during the planning stage. These were purchased 23 Jun and 26 Jun 2021The show was rescheduled, with emails landing on dates very different from the original. Ticketek routinely mismanages ticket processing which should be simple. No, Ticketek Marketplace doesn't own the tickets so is unable to offer refunds or exchanges. I recognise the terms of service were available, but nobody reads those. A police report confirming details of the theft. My mate's dad got covid (positive RAT) and so him and his household opted not to come up to Brisbane that weekend. Where You are the business owner or registered Director, or a member of Your family is. Ive forgotten my password/My password has expired. Armed Forces Naval Service, Marines, Army or Air Force. . If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. Attend participate in, take part in, use, or be present at. Attendance at business meetings and business travel. Hands down. Where the examination is being provided by a commercial business (not by an educational board). Don't EVER buy for a friend, NIGHTMARE. Thats on the laptop, so I tried the phone app, and that showed me the map, but didnt let me buy any ticketsI wish that artists (the label who organises them) would do their due diligence on a service before making people use them. .As i still had a ticket i was refused a refund ,how many people did this happen to,they are making extra money from covid . Sell tickets directly from your Ticketek Account. What to do?? Ticketek will only provide a refund or exchange a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law). A doctor cannot be You or a member of Your family. All aspects of this document are subject to Australian law and the jurisdiction of the Australian courts. I got tickets to a concert from ticketek that got cancelled of covid. >|DprR5}F'+#&'GM.VMn750gtge%iaMX1o-|iSfjS,r2)HTu2ujrzn ZvP`i}F``empr]pq}pC#MKM/n]:gx6O;2=3;M;>#S3I Where You have not been physically examined by a Doctor prior to the date of the Booking. Attend participate in, take part in, use, or be present at. Abusive partner? Superstar Ed Sheeran is set to return to Australia and New Zealand in February/March 2023 for a massive run of stadium shows as part of his + - = x Tour (pronounced "The Mathematics Tour"). is cancelled or postponed by the provider. I wonder who are these people to get this strong approval from the government to make all the entertaintment ticket sales and grab millions.. We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) Any evidence requested by our Customer Experience Team to verify the emergency circumstances. Thesereasons for refund are considered on an entirely discretionary basis and are not to be taken as a guarantee of refund. In event of a Refund Application the English language version shall be the basis of settlement. The following words or phrases have the meaning shown below wherever they appear in bold in this document. If there was a Zero Id use thatDO NOT USE Ticketek Marketplace thinking they are reputable & honourable brand They take your money months before the event and then hold onto it until you complain to consumer affairs or mediaAppalling and illegal to not meet their 10d refund policy. Cannot add tickets to wallet. Ed's 2023 tour will see him performing at our most iconic stadiums in Wellington, Auckland, Brisbane, Sydney, Melbourne, Adelaide, and Perth. Event cancelled over a month ago and we're STILL awaiting a refund from Ticketek. I always find it crazy that this large organisation with a mainstream brand name is so consistently dodgy. An incident number or report from the Police or relevant traffic authority. and subject to change at any time. An incident number or report from the Police or relevant traffic authority. Provider the company or organisation that is responsible for the running of the booking Armed Forces Naval Service, Marines, Army or Air Force. Their garbage outline needs us to be examined physically to be considered for refund, in the midst of a pandemic. Please also read the General Conditions of Refund. I had tickets for an event that was supposed to be in 2020 and then 2021 and now I have a 3 month old and I thought Id be ok to leave her for a night by now but Im not. Breakdown A copy of the call out note froma nationalbreakdown recovery service. Doctors note or Medical Certificate confirming: means a physical or mental health condition that, Where you cannot provide evidence that the person was within Your, means unexpected disruption or failure of the public bus, train, tram or ferry network which is not foreseeable before the date of the. Suncorp Stadium Doctors note or Medical Certificate confirming: means unexpected disruption or failure of the public transport network which. I'd be interested whether this is something the ACCC would be interested in. So I bought tickets to a few events recently (yeah yeah yeahs, sigur ros) and paid the extra $15 for refundable tickets because, and now this might sound crazy, I wanted the option of being able to refund them. For many, international travel is back on the cards. Safe, Fast and Verified means a Burglary, Fire, Malicious Damage or Flood at, Burglary, Flood, Malicious Damage A Police reference number or evidence from the submission of a claim to, means the theft of a document necessary for the, If the documents can be replaced in advance of the, means a requirement to move address imposed on. Wemay refund where You are unable to Attend Your Booking because of one of the following reasons associated with Covid-19: We dont refund where You are worried about catching Covid-19 or where Your travel plans are affected by Covid-19 restrictions. Sell tickets directly from your Ticketek Account. To read more about Covid-19 please visit our dedicated page here. I was certainly given the runaround by others who I had dealt with. Why even have the option of refundable tickets for an extra charge if I cant refund them? For a detailed FAQ on these measures click here, Read the Terms & Conditions for this event. What a suprise there is NO CONTACT NUMBER other than a computer generated message that gives you nothing. Unfortunately I cancelled the credit card I used so AMEX isn't wanting to help either :(, New comments cannot be posted and votes cannot be cast. Voluntary relocation or where you are changing employer for a new role. Ticketek wanted the official government correspondence from my mate's dad, and that was just for 1 ticket to be refunded. They ended up rejecting my application for a refund and closing it down entirely. Would I ever get the tickets! They agreed I shoudl get a refund, then asked for my account details for the refund. No contact, no reply, nothing.You have stolen money from thousands of people who need it. A copy of the travel warning from the Government Agency. A copy of the notice of failure or disruption of the public transport. chevron_left, Availability & type of seating will vary & is set by the venue. We may consider other Emergency Circumstances at our discretion. This is going to be one of those "if i can give zero stars I would" type of reviews.Their system is incredibly stupid.I have been going through the queue time and time again, repeating the process because it lets me in, but then it doesnt show the map to chose tickets. Like. The show was moved to 2022 instead of 2021.I requested a refund as I wouldn't be able to attend the new shows. Now I would have to take it to NCAT to remediation to get a refund, which likely costs the same as the tickets A copy of the letter requiring Jury Service. I've purchased a ticket and my event is tonight! Abhorrently bad process for handling refunds and rescheduling due to illness. No, Ticketek Marketplace doesn't own the tickets so is unable to offer refunds or exchanges. Doctor A qualified medical practitioner registered and licensed with a recognised professional body. But the thing is, they didn't. Getting travel insurance that covers COVID-19 related events can give you peace of mind so that you can enjoy your trip while being safe, smart, and prepared - and you should know what to look out for before you shop around. Worst website and app I have ever used!!! Please note the name of the Ticketek account must match the name on the refund request for your refund to be approved. Their website kept jumping us to different sections than the chosen one, then missed the mistake and paid.Tried to contact to rectify but no news.1 month later someone contacted us via FB saying all other tickets were sold out.Cheers Ticketeck for only taking 1 month to get back to me! Your business model is pathetic and now you have lost thousands of customers.I will never recommend Ticketek I will never use your service ever again.. Well after visiting a Melbourne Ticketek office & calling the phone number twice for a lengthy time, I finally got a lady by the name of Sandie who was really helpful in that I needed to change my concert tickets over to wheelchair companion tickets due to having an operation on my foot only last month & now not able to weight bare for any length of time on this foot. Any evidence requested by our Customer Experience Team to verify the emergency circumstances. I am 77 years old and tried for 2 hours to buy some tickets to Mary Poppins for grandchildren. If Your Booking is cancelled or postponed by the provider, You should contact Our Customer Service team directly; see Your Booking confirmation or our website for contact details. Complete the Accessible Seating Form and we will contact you to process your booking here, Tickets for Ed Sheeran's Australian tour can only be accessed via the Ticketek App Please comply with any stated ticket limit for this event. The customer service was super helpful and I got the ticket value back and it sold super quickly. Ticket Refund Policy means the Cricket Australia Refund Policy for the relevant Match (as amended or updated by Cricket Australia from time to time, a copy is available at . I appled for a refund in Aug 2021, and they responded a month later saying it's done but I never got it. Where documents can be replaced in advance of theBookingor on the day. Are there any age restrictions enforced on my event? The website for Ticketek sends you to a website called "refundable" but then they tell you (too late ofcourse) that they can't help you and to go to Ticketek.So you go to Ticketek, then they take ages to do anything, only to forward your request to the theatre directly by which time it is past the time of the show and you can no longer get a refund. If they mean no-shows, then so be it. the company or organisation that is responsible for the running of the booking, Where you cannot provide evidence that the person affected is within the. Companies can ask for reviews via automatic invitations. Immediate household persons living together at the same permanent address. Find out how we combat fake reviews. means the unforeseen change of the date of an examination that. I have been linked to your site from Ticketek.co.nz. Immediate household persons living together at the same permanent address. They don't deserve this with their very poor aftersale team and lack of customer satisfying approach! Minus one review!A Vodlobby charge appeared on my Credit Card after booking footie tickets. Please also read the General Conditions of Refund. Please note that tickets for Melbourne and Adelaide concerts are still locked and fans will be notified when these tickets are released. means cancellation or significant delay of flight(s) which, Breakdown A copy of the call out note from, means weather where a Government Agency has issued warnings not to travel which entirely prevents. Make a report to ACCC. A police report or crime number to confirm the theft(Self-declaration not accepted). After following up, they said they'll investigate and give them 30 days, and basically after that they just went silent. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. I paid the additional cost in checkout for refundable tickets. More Info. All Theatres and productions and sporting events should seek alternative partners. They have admitted they owe me the money after months of providing proof, refund still remains not issued - 2 years later. Why does Ticketek Marketplace charge fees? People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The other two (2) tickets (also requested for a refund online) were emailed to me on the 23rd of April 2022 and not refunded. Any change to your work schedule (other than the specific situations listed under Work Relocation or Emergency Services Recall sections of these terms). Automatic Refunds https://help.ticketek.com.au/hc/en-us/articles/360039831534-Frequently-Asked-Questions-Refundable-Tickets. Inspite of giving all the details, continuous email stating - send it in new format or send more information. Any reason for refund must not be foreseeable at the time. I appled for a refund in Aug 2021, and they responded a month later saying it's done but I never got it. means an unforeseen circumstance completely outside. means a Burglary, Fire, Malicious Damage or Flood at, Burglary, Flood, Malicious Damage A Police reference number or evidence from the submission of a claim to, means the theft of a document necessary for the. I will NEVER buy tickets from this company again! Sell tickets directly from your Ticketek Account. means an unforeseen circumstance completely outside. Any vehicle You plan to use during the Booking. Download the Ticketek App & add your ticket to your wallet now. Simply do not try to contact them in any way shape or form.Worst customer service. Sell tickets directly from your Ticketek Account. A copy of the letter requiring Jury Service. Their contact phone number is a recorded message repeating the same excuse that redirects you to the website. etc. How totally useless. It's criminal and needs serious investigation. Budjerah: 6:00 6:30pm Through Fair Trading they claimed they refunded the money to an account that was closed the year before. We missed the show! They stole my money too. I replied and asked for a direct line or email address to speak to management/no reply since. There is not one good review about this dodgy company. Years ago I did a few days temping at Tiketek. Their phone doesnt answerThey have not responded to emailsThey have not responded to multiple email forms. If enough people do it they'll be investigated. Not that they are necessarily wrong, but people often don't comment when things go routinely right. Refunds & Exchanges Follow New articles New articles and comments. Any temporary relocation for work must be for a period of at least 3 months. How they don't answer their emails again and fair trading have finished as they have "agreed to refund me". Like I legitimately want to spend time with a sick relative and they want me to upload a doctors note proving she has cancer? It will be Ed's first tour down under since his record breaking 2018 Divide Tour, which saw Ed smash the record of the highest selling tour in history, with a phenomenal 1,006,387 tickets sold across Australia and New Zealand alone. Times are approx. Why is the price displayed on my ticket different to what I paid? The total for the three tickets was made in two purchases of $135.20 and $70.40, 195.60 in total. I want an refund, yet there is no way I can get it. IfYouwere aware of the disruption prior to the date of theBookingand did not make reasonable suitable alternative travel arrangements. No way to recover tickets. <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-K4QMLG" height="0" width="0" style="display:none;visibility:hidden"> </iframe> Requesting a Refund. I tried to buy tickets to Jim Jeffries, afterpay processed the payment, but the tickets from ticketek didn't. Unfortunately spending time with a sick relative does not appear to be one of the reasons they list for a refund, though you might be able to stretch one of the other reasons. Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. Check to see if they have an online lodge system. If could give a minus 10 score I would. They need a better system and more staff it seems. New comments cannot be posted and votes cannot be cast. It says that they are open between 9 am and 4 pm but then ends the calls despite it being 12:10 pm! Their customer service to follow up and right the problems is poor. Communicable Disease means any disease capable of being transmitted from an infected person or species to a susceptible host, either directly or indirectly, that has caused quarantines or restriction of movement of people. Pleased to meet you, won't you guess my name? You'd think that but I had the same shitty experience with them on this front. Still waiting for my refund 6 months. Create an account to follow your favorite communities and start taking part in conversations. Can't get through via phone, specifically says on their correspondence that a refund will be processed in due course so don't contact them.