croydon council tax contact number croydon council tax contact number

Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. You can change your cookie settings at any time. but alas it refused to accept my password when setting it up EVEN though I followed the instructions on what the password should contain. If the council does not have any contact information for you such as an email or mobile number, they will have to write you a letter. Return to a calculation/claim you have saved. Sometimes we may call or text you. Please i need help. Payment line:0345 300 0614 (option 3) The government said: "Given the exceptional circumstance in these councils and unprecedented scale of financial deficits in each council, the government has agreed to the requests. If you cant get through at the council, try Mayor Perrys work number, at Carlton Building Plastics: 020 8665 1221, The council says, The majority of payments have now been completed a small number of account-holders will be contacted directly for further verification checks.. The promise was readily broken, as in some cases it took council officials as much as six months to process the payments, causing financial hardship to many and seeing some traders go out of business altogether. Where to find. Croydon Council has the MyAccount system where you can link all your different council departments, such as your Council Tax, bins, benefits and rent, and view the information online. Ah that is unless you In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. 2) Enter your new and previous postcode. If your energy rebate was credited directly to your council tax account, your discretionary payment will also be paid in this way. Check if you're eligible for a discount or reduction on your Council Tax bill for example, if you're a full-time student or a sole occupier. It has been identified that the bank account paying the council tax is being used on more than one council tax account, and only one of these properties can be your main residence. Hide, Send feedback directly to the content team using our website feedback form. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. The council appears to be using the energy rebate as an excuse for a massive data-scraping exercise. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Importance of cancer screenings, Tuesday Talk, ARCC, Jun 14, All you need to know about 150 Council Tax energy rebate, www.croydon.gov.uk/council-tax-energy-rebate, Cost of living crisis how to claim what youre entitled to, Race discrimination at work: giving people a fair hearing, Sex and sexuality dealing with workplace discrimination, Discretionary Housing Payment could help you out of a crisis, Talking about debt problems is the first step to solving them, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. Err no I do not unless you crooks are removing money from my account to pay someone elses council tax & I know of this happening to someone in Croydon Borough previously though. giving feedback This includes those who receive Council Tax support. In the event of an emergency, the 020 8604 7124 hotline remains available. Claims for the rebate can only be processed until September 30. Council tax is payable on properties that are empty, including second homes. If you are eligible for the rebate, you do not need to wait for the council to contact you before registering with grantapproval.uk. I have just seen our neighbourhood road cleaner out sweeping the streets today a Bank Holiday. The council press office has failed to issue any press release to Inside Croydon on this important matter. I contacted these bunch of crooks after they increased my council tax instalment payments per month when I had asked them to take direct payments over a greater number of months Despite repeated attempts to deliver your message, the recipients email system refused to accept a connection from your email system. Further details will be made available online or through Croydons council tax contact centre 020 8726 7000. 020 8726 7000 (option 2) Payment line - 0345 300 0614 (option 3) Council Tax team, Croydon Council. Based in Croydon and edited by Steven Downes. Using the online form, residents can select one of the following payment methods: Switching ongoing payments to direct debit remains an option for all account holders and is the easiest way to pay council tax moving forward. Send your story ideas to hellobbclondon@bbc.co.uk, Bankrupt council asks government for 636m loan. Because nobody cares. Croydon Council sought permission to impose the rise without a referendum after declaring itself bankrupt for the second time in three years in November. The council reckons even its online form should take around 10 minutes to complete. Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! Viridor burned it as excess plastic not for landfill. Croydon London Borough Council is the local authority for the London Borough of Croydon in Greater London, England. London Borough of Culture 2023. The 10,000 signature threshold for . Find out about your responsibilities relating to council tax as a landlord. Send us a message and we'll get back to you as soon as we can. Those who are not able to contact the council on its website are being offered the Council Tax contact centre phone number 020 8726 7000 but this is only staffed for seven hours each weekday, and not at all at weekends or at bank holidays. This service is in scheduled maintenance mode. pic.twitter.com/5PFiLmGWCv. You can contact the Valuation Office Agency (VOA) using the Contact VOA tool if you have any enquiries about your Council Tax band or business rates valuation. By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, Council tax rebate update for residents who dont pay by direct debit, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. At Croydon Council, it took them two whole months before they issued a statement on their website (goodness knows how residents who dont have access to the interweb are supposed to get this information). Croydon Council Tax team Find out about Council Tax, how much it is, and how the money is spent. Births, deaths, marriages and citizenship, comment or object to a planning application. Do not close this page if you would like to continue. For example, card cash accounts, post office accounts and most savings accounts will not. Croydon Council | 11,570 followers on LinkedIn. Show Pensioners on Council Tax support residing in property bands E to H will not receive a payment from this scheme. Croyctax@croydon.gov.uk. : the councils website today. Let us know if your circumstances change, including yourincome, where you live, who is living in your home and if someone has passed away. Bernard Weatherill House 8 Mint Walk All Londoners will face an increase in council tax from March, End of twitter post by Jason Perry - Mayor of Croydon. Read about our approach to external linking. But since the weekend, they have been carrying dire warnings of operational problems, not only with rubbish contractor Veolias bin collection service or non-collection service, which they claim is still struggling with covid and HGV driver shortages but even with their own website, where it has been impossible for at least two days to log missed collections. Births, deaths, marriages and citizenship, support for energy bills and the cost of living. 3. Thank you for contacting the Council Tax Department. The challenge to be trusted to do the big, bold, brave things, 14 February 2023 Croydons Green Party also indicated they wouldnt support the increase on social media by retweeting a link to a petition objecting to the 15% rise. We are committed to making our website accessible to all visitors. The second part allows you to make a claim. Russian minister laughed at for Ukraine war claims. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. When applying there was no facility to leave the bank details and Croydon Council Tax people dont have them as we dont pay Council Tax due to our circumstances. However, on the second presentation, opposition parties would need a two-thirds majority to make amendments. How to do a rebate of any kind by a method that will not cost too much administratively? Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. Does the council ever conduct verification checks when receiving the monthly Council Tax payments from these accounts each month? Under current rules, town halls can only . To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Police drugs raid closes High Street and roads in town centre, Croydon slow to act over 150 Council Tax energy rebates, This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. Croydons opposition leader Stewart King (Lab) confirmed that the Labour group would not vote in favour of the increase at the budget meeting on 1 March. I am living 4 bedroom house in wagon,Croydon i am band E so am i entitle for energy money. Please note that these messages may come from both the council and our form provider GrantApproval. Residents should: One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. If you would like this information in a different format, contact CTSconsultation@croydon.gov.uk. Your progress has been saved. You can check your balance, instalments, payments and view bills online 24 hours a day. Council Tax, get money off your bill The Penn report 2023 . Read about our approach to external linking. Croydon's opposition aims to block 15% council tax rise | Local Government Chronicle (LGC) EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG We use cookies to personalize and improve your experience on our site. find out if you're entitled to Income Support, Pension Credit or Tax Credits. check their council tax and housing benefit accounts; report fly-tipping, dog fouling, graffiti and other environmental issues; and. ", He said the increase in tax would amount to "around an extra 4.50 a week, or 63p a day, for the average property. Its impossible to contact the council tax mob as well News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Elsewhere, Thurrock and Slough councils, have also had requests approved to raise council tax by 10%. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts, the council says. Have you received your emergency energy Council Tax refund yet? By Kwame Boakye. Show Manage your Council Tax online You can check your balance, instalments, payments and view bills online 24 hours a day. Well send you a link to a feedback form. I just received an e-mail from these incompetent fools otherwise known as Croydon Council below. I also tried to set up an account with grantapproval.uk. Croydon residents are reminded to be aware of council tax rebate scams. Anyone any ideas please? If you are emailing us with your change of date then include your name, account number and preferred date. Town Hall insiders speculate that the councils website and officials are struggling to cope with the volume of reports of missed bin collections, and are gearing themselves up for another tsunami of complaints of poor or non-existent service as we head in to the four-day bank holiday weekend. Call us. Councillor Mark Watson, cabinet member for communities, safety and justice. I then contacted the e-mail address for these clowns Croyctax@croydon.gov.uk & had the following reply. As part of our user authentication, you will receive a verification code via email, which you must enter. Hide, Send feedback directly to the content team using our website feedback form. To set up a Direct Debit, complete a council tax Direct Debit instructionform. If your account is in credit as a result of overpaying your Council Tax in the previous year, you can apply for a refund. Aside from Croydon Council's mega 15% hike planned, London councils can increase bills by 10%. Extra help for residents through new council tax support scheme. But as Inside Croydon has reported, there are still many . The service will be back online shortly, please try refreshing the page in 15 minutes. The government need to step in, end the unfair funding of outer London and review Croydon's debt so that we can work with them to create a financially sustainable future.. But as Inside Croydon has reported, there are still many eligible households in the borough who have not yet received the payment. Cllr Claire Bonham (Lib Dems) also confirmed that she wouldnt support the increase and called on the government to step in and review Croydons debt. The BBC is not responsible for the content of external sites. For example, Croydon Council has been given permission to hike council tax bills by 15%. NEW Help improve this site by CR12345678). giving feedback Croydon residents who do not use direct debit to pay their council tax are being invited to complete an online formto receive their rebate payment. Nearly 9-in-10 of Inside Croydon readers say that they have not received the government's 150 emergency energy rebate with their Council Tax, more than two months after the money was paid over to Croydon Council for the purpose. Following Monday's council tax announcement Mr Perry said: "Given the scale of financial collapse Croydon has experienced, getting back on track will require incredibly difficult decisions. or post a comment below. Conservative mayor Jason Perry blamed the hike on "financial failures of the previous administration". Dont include personal or financial information like your National Insurance number or credit card details. London's precept to add nearly 40 to average bills, as Mayor Perry asks government permission for increase of at least 10% for Croydon's Council Tax, reports WALTER CRONXITE, political editor After 12 years of Tory austerity, the . More details on eligibility can be found on the councils website. The auto-replies range from 5 to 14 days, but of course thats if they decide or can be bothered to send any emails on to the appropriate department. Probably as worrying as the councils two-month delay in getting any kind of announcement out to Council Tax-payers is this line in their press release: Residents who already pay their Council Tax by direct debit and have not received payment are encouraged to also get in touch via the online form.. Rebates not claimed by 31 August will have the rebate applied to their Council Tax accounts. Send us a message; Other ways to contact us . Service temporarily unavailable. Residents will need their property reference number located on the top right of their Council Tax bill, contact details, National Insurance number, bank account number and sort code., The council states that, Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.. Even those residents who try to use the councils cost-cutting online services and its clunky and regularly tangled website are being thwarted this week. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. You can find more details of this on the councils website at www.croydon.gov.uk/council-tax-energy-rebate. Since introducing My Account, improving our website and introducing a more efficient service, we have found that, over the past 18 months, phone calls have reduced by 21% and the number of people visiting Access Croydon has dropped by approximately 30%. It will take only 2 minutes to fill in. What's the least amount of exercise we can get away with? Telephone: 01443 863002 (Council Tax advice) or 01443 864099 (Council Tax reduction advice) Further information is available on the Caerphilly County Borough Council website Carmarthenshire County Council Council Tax Department Carmarthenshire County Council Ty Elwyn Town Hall Square Llanelli SA15 3AP In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. In making this change to reflect reduced contact, weve been able to align our opening hours in Access Croydon and the call centre, making sure we have a more easily understood service for residents., By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term.